At a Glance
- Tasks: Lead the Front of House Team and ensure exceptional customer service during performances.
- Company: Local theatre organisation in Exeter with a commitment to diversity and inclusion.
- Benefits: Flexible evening and weekend shifts, great team environment, and opportunities for personal growth.
- Why this job: Be part of an exciting theatre experience and make a difference in customer satisfaction.
- Qualifications: Experience in public event management and strong interpersonal skills.
The predicted salary is between 30000 - 42000 £ per year.
A local theatre organization in Exeter seeks a Duty Manager to oversee the Front of House Team. You will manage customer welfare, ensure top standards in service during performances, and lead a diverse team.
Responsibilities include:
- Financial control
- Handling emergencies
- Modeling excellence in customer service
The ideal candidate will have relevant experience in public event management and excellent interpersonal skills, with a commitment to diversity and inclusion.
Front of House Duty Manager – Flexible Evenings/Weekends in Exeter employer: Exeternorthcott
Contact Detail:
Exeternorthcott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Duty Manager – Flexible Evenings/Weekends in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the theatre industry, attend local events, and connect with others on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and the arts shine through. Share stories that highlight your experience in public event management and how you’ve handled tricky situations.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application process to open. Reach out directly to the organisation through our website, express your interest, and ask about upcoming opportunities.
✨Tip Number 4
Prepare for the unexpected! As a Duty Manager, you’ll need to think on your feet. Practice answering common interview questions and scenarios related to emergency handling and team leadership to show you’re ready for anything.
We think you need these skills to ace Front of House Duty Manager – Flexible Evenings/Weekends in Exeter
Some tips for your application 🫡
Show Your Passion for Theatre: When writing your application, let your love for the theatre shine through! Share any relevant experiences or moments that sparked your interest in public events and customer service. We want to see your enthusiasm!
Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a diverse team, so make sure to showcase your leadership experience. Talk about times you've successfully managed a team or handled challenging situations. We value strong interpersonal skills!
Be Specific About Your Experience: Don’t just list your previous jobs; give us the juicy details! Explain how your past roles relate to managing customer welfare and financial control. We’re looking for candidates who can demonstrate their expertise in public event management.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Exeternorthcott
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the theatre's layout, its history, and any recent events. This shows your genuine interest in the role and helps you answer questions about managing customer welfare and service standards.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about specific situations where you modelled excellence in customer service or handled emergencies. This will demonstrate your capability to lead a diverse team effectively.
✨Emphasise Your Financial Acumen
Since financial control is part of the job, be ready to discuss your experience with budgeting or managing finances in public events. Bring up any relevant metrics or achievements that highlight your ability to maintain financial oversight.
✨Commitment to Diversity and Inclusion
Be prepared to talk about how you’ve promoted diversity and inclusion in past roles. Share specific initiatives or practices you’ve implemented that fostered an inclusive environment, as this aligns with the organisation's values.