At a Glance
- Tasks: Support international students with advice on visas and enhance their university experience.
- Company: Join a diverse university committed to inclusivity and student success.
- Benefits: Flexible working, generous leave, competitive pension, and a focus on wellbeing.
- Other info: Part-time role with hybrid working options and excellent career growth opportunities.
- Why this job: Make a real difference in the lives of international students while developing your skills.
- Qualifications: Strong customer service skills and a passion for supporting diverse communities.
The predicted salary is between 30986 - 30986 £ per year.
This part-time (0.6 FTE) post is available from 23rd November for a fixed term till 12th June 2027 to cover a secondment. Applications for secondments will be considered subject to agreement from your current line manager. Salary will be £30,986 per annum pro rata on Grade D subject to knowledge, skills and experience. This role offers the opportunity for hybrid working - some time on campus and some from home.
This post is based within International Student Community & Support, which sits within the Education and Academic Services directorate. The post holder will report to the International Student Advice Manager and will work collaboratively with another part time International Student Advice Administrator.
Main purpose of the Role: In line with the University’s strategic aim to increase the international diversity of our student population, International Student Community & Support work to support and facilitate the recruitment and retention of international students, and to enhance the international student experience from point of application to graduation. The post holder will mainly be based in International Student Advice, who provide advice and support to international students before, during and after their studies on a variety of topics including visas and immigration.
You will be required to provide excellent customer service to our international students, through day-to-day administrative tasks that enhance the international student experience. Examples of these tasks include but are not limited to managing appointment, drop-in and webinar schedules, responding to select student enquiries, supporting students with outstanding visa applications and preparing the International Student Newsletter.
Please ensure you read the Job Description and Person Specification for full details of this role.
Further information: Please contact Suzanne Aburagheb, s.aburagheb@exeter.ac.uk
About The Division: In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.
About Us: We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit-based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.
Why our colleagues love working here:
- Flexible working opportunities and leading parental leave initiatives
- Generous annual leave (39-41 days including bank holidays)
- Competitive pension contributions
- A genuine dedication to supporting the health and wellbeing of all colleagues
- Sustainability and the environment being at the heart of what we do
How we can help: If you're considering applying and need support to do so, please get in touch with us at hrhelpdesk@exeter.ac.uk. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK.
International Student Advice Administrator in Exeter employer: Exeter
Flight Club is an exceptional employer that prioritises creating a supportive and inclusive work environment, where every team member feels like part of the family. With a strong focus on personal growth through skills development and training, alongside generous benefits such as shared tips, health cash plans, and regular rewards, employees are encouraged to thrive in a vibrant, fast-paced atmosphere. Recognised as one of The Times Top 100 Places to Work, Flight Club celebrates individuality and fosters a culture of warmth, togetherness, and innovation, making it an ideal place for those passionate about delivering unforgettable experiences.
