At a Glance
- Tasks: Provide friendly service in a café and support events at Exeter Science Park.
- Company: Join a vibrant team at Exeter Science Park, focused on community and innovation.
- Benefits: Enjoy competitive pay, employee discounts, free parking, and health programmes.
- Other info: Flexible hours and opportunities for growth in a supportive environment.
- Why this job: Kickstart your career with hands-on experience in hospitality and customer service.
- Qualifications: No formal qualifications needed; just bring your positive attitude and willingness to learn.
The predicted salary is between 12.71 - 12.71 £ per hour.
Opening Hours: 8am - 5pm Mon - Fri
To provide support across café, front of house, events and community activity, helping Exeter Science Park deliver a friendly, professional and high-quality experience for clients, visitors, tenants and colleagues. We welcome applications from those seeking to start their career through an apprenticeship as well as candidates with previous experience seeking a full-time role. Salary dependent on experience.
Main Duties and Responsibilities:
- Provide a welcoming, professional and helpful front of house service to tenants, visitors, event delegates and colleagues, treating everyone with courtesy, respect and professionalism at all times.
- Support day-to-day café operations under supervision, including serving customers, taking payments, preparing basic food and drink items, clearing tables, maintaining a clean and welcoming environment, and helping ensure the café is aligned with ESPL’s standards.
- Support café operating controls under supervision, including accurate order handling, till and payment processes, cleaning and temperature records, basic stock and supply checks, outdoor seating set-up where required, and compliance with relevant risk assessments and operating procedures.
- Complete café website and point of sale updates to ensure accurate stock and items are available for sale.
- Process incoming and ordering of ambient stock.
- Work with established merchants that supply the kitchen.
- Support food and beverage requirements for meetings, seminar rooms and events, ensuring service is timely, accurate and appropriate to the needs of clients, visitors and delegates.
- Provide event support as directed by the Client Services Manager or Operations Support, including room set-up and close-down, layouts, signage, refreshments, delegate welcome and basic AV checks.
- Maintain good standards of cleanliness, presentation, food safety and health and safety across café, front of house, meeting, event and community areas.
- Support simple administration, including booking information, customer records, stock checks and follow-up activity under supervision.
- Report maintenance, facilities, IT, food safety or customer service issues promptly to the Client Services Manager or Operations Support.
- Work flexibly across café, front of house, community activity and events during busy periods, holidays or absence cover.
- Take part in workplace learning, seek feedback and apply learning to improve performance.
Person Specification:
Qualifications: No mandatory formal qualification requirement.
Experience: We welcome applications from those seeking to start their career through an apprenticeship as well as candidates with previous experience seeking a full-time role. For the apprenticeship, experience in customer service, hospitality, events or community support is desirable but not essential as training will be provided.
Skills: Friendly communication, reliability, punctuality, ability to follow instructions, attention to detail, basic IT confidence and willingness to learn.
Personal Aptitudes: Positive, respectful, helpful, calm under pressure, curious and willing to step in where needed.
Values and Behaviours: All employees are expected to demonstrate ESPL’s corporate values in how they work, make decisions, collaborate and engage with clients. This role should particularly demonstrate: Kindness, Professional, Teamwork and Innovation.
Pay: £8.00-£12.71 per hour
Benefits: Company pension, Employee discount, Free parking, Health & wellbeing programme, On-site parking, Sick pay
Work Location: In person
Closing Date: 07.08.2026
Front of House Café Assistant in Exeter employer: Exeter Science Park
Exeter Science Park is an exceptional employer, offering a vibrant work culture that prioritises kindness, professionalism, and teamwork. With opportunities for apprenticeships and career growth, employees benefit from a supportive environment, competitive pay, and perks such as a company pension, health and wellbeing programmes, and free parking. Join us in delivering a high-quality experience to our community while developing your skills in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Café Assistant in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Exeter Science Park. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Exeter Science Park
Don't be shy about reaching out to Exeter Science Park directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Café Assistant in Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Exeter Science Park and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Exeter Science Park
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
