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For Companies At a Glance
- Tasks: Ensure guest safety and deliver top-notch customer service during performances.
- Company: Renowned theatre in Exeter with a vibrant atmosphere.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be the face of the theatre and create memorable experiences for guests.
- Qualifications: Strong customer service skills and ability to engage with the public.
- Other info: Join a passionate team and enjoy the excitement of live events.
The predicted salary is between 28800 - 43200 £ per year.
A well-known theater in Exeter is seeking a Duty Manager to join their Front of House Team. This role is essential for ensuring the welfare of the public on the premises and maintaining high standards of customer care during performances.
Candidates should have a strong customer service orientation and the ability to handle public interactions effectively. This position is vital for the smooth operation of events at the theater.
Front of House Duty Manager – Guest Care & Safety in Exeter employer: Exeter Northcott Theatre
Contact Detail:
Exeter Northcott Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Duty Manager – Guest Care & Safety in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the theatre industry, attend events, and connect with current employees. We all know that sometimes it’s not just what you know, but who you know that can help you land that Duty Manager role.
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with potential employers, share specific examples of how you've handled tricky situations or gone above and beyond for customers. We want to see that you can keep the audience happy and safe!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to the theatre and express your interest in the Duty Manager position. We love seeing enthusiasm and initiative, and it could put you on their radar before they even post the job!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals who can contribute to our Front of House Team, so don’t miss out!
We think you need these skills to ace Front of House Duty Manager – Guest Care & Safety in Exeter
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled public interactions and ensured guest satisfaction in previous roles.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their cover letters and CVs to reflect the specific requirements of the Duty Manager role at our theatre.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Exeter Northcott Theatre
✨Know the Venue Inside Out
Before your interview, make sure you research the theatre thoroughly. Familiarise yourself with its history, layout, and any recent events or performances. This will not only show your genuine interest in the role but also help you answer questions about how you would handle specific situations on the premises.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think of scenarios where you resolved conflicts or went above and beyond for a guest. This is crucial for a Duty Manager role, so be ready to demonstrate your ability to handle public interactions effectively.
✨Understand Safety Protocols
Since this role involves ensuring guest safety, brush up on relevant safety protocols and emergency procedures. Be prepared to discuss how you would manage safety during busy performances and what steps you would take in case of an emergency. This knowledge will set you apart as a candidate who takes guest welfare seriously.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the theatre's approach to guest care or how they handle feedback from patrons. This shows that you're not just interested in the job, but also in contributing positively to the theatre's environment.
