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For Companies At a Glance
- Tasks: Ensure public welfare and maintain top-notch customer care during performances.
- Company: Join a vibrant venue with a focus on exceptional service.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Be part of an exciting team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity for personal growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for new members to join our Front of House Team. The Duty Manager is a key member of the team, responsible for ensuring the welfare of members of the public whilst on the premises and maintaining the highest possible standards of customer care during performances.
Responsibilities
- Ensure the welfare of members of the public on the premises.
- Uphold high standards of customer care during performances.
Duty Manager in Exeter employer: Exeter Northcott Theatre
Contact Detail:
Exeter Northcott Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees. We all know that sometimes it’s not just what you know, but who you know that can help you land that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show how your experience aligns with their commitment to customer care. Think about examples from your past that demonstrate your ability to maintain high standards during busy performances.
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. We suggest focusing on common questions for Duty Managers, like handling difficult situations or ensuring public welfare. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Duty Manager in Exeter
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us know why you’re passionate about customer care. Share any experiences where you’ve gone the extra mile to ensure someone had a great time. We love hearing about your dedication!
Highlight Relevant Experience: Make sure to include any previous roles that relate to being a Duty Manager or working in a similar environment. We want to see how your past experiences can help us maintain those high standards of customer care.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Exeter Northcott Theatre
✨Know the Venue Inside Out
Before your interview, make sure you research the venue thoroughly. Understand its layout, the types of performances held, and any recent events. This knowledge will show your genuine interest in the role and help you answer questions about how you'd handle specific situations.
✨Demonstrate Customer Care Skills
As a Duty Manager, customer care is paramount. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you resolved conflicts or ensured a positive experience for patrons, as these stories will highlight your suitability for the role.
✨Showcase Your Leadership Qualities
Being a Duty Manager means leading a team effectively. Be ready to discuss your leadership style and provide examples of how you've motivated others or handled difficult situations. This will reassure the interviewers that you can maintain high standards while managing staff.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face on the job, such as dealing with unruly guests or emergency situations. Practising your responses will help you feel more confident and articulate during the interview.
