At a Glance
- Tasks: Lead daily operations of a vibrant swimming club and support the community.
- Company: Exeter City Swimming Club, a growing and ambitious community sports organisation.
- Benefits: Flexible working, competitive salary, 20 days holiday, and pension.
- Other info: Join a passionate team and enjoy a varied, rewarding role.
- Why this job: Make a real difference in a registered charity while shaping the future of swimming.
- Qualifications: Strong organisational skills, experience in operations, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
Exeter City Swimming Club is looking for an organised, proactive, and people-focused Club Operations Manager to help lead the day-to‑day running of our growing club. This is an exciting opportunity to play a central role in supporting swimmers, families, coaches, volunteers, and the wider club community while helping shape the future of a thriving and ambitious swimming club.
The Club Operations Manager will oversee the smooth and efficient running of both the Swim Squads and Swim School, ensuring high standards of administration, safeguarding, communication, compliance, and operational delivery across the organisation. You will work closely with the Director of Swimming, Trustees, committees, coaches, volunteers, and teaching staff to ensure the club continues to deliver a positive and high‑quality experience for all members.
Key Responsibilities
- Lead and coordinate the day‑to‑day operational running of the club
- Oversee membership administration, onboarding, and member communications
- Manage Swim England registrations and compliance processes
- Coordinate training schedules, pool bookings, and facility access
- Support the planning and delivery of galas, competitions, and club events
- Recruit, schedule, and support lifeguards and swim teaching assistants
- Maintain safeguarding, DBS, risk assessment, and compliance records
- Support operational reporting, finance administration, and club systems
- Handle enquiries from swimmers, parents, and members professionally and effectively
- Work collaboratively with coaches, volunteers, committees, and Trustees
About You
We are looking for someone who has:
- Strong organisational and administrative skills with excellent attention to detail
- Experience coordinating operations, timetables, logistics, or administration
- Strong communication and people skills
- A proactive and solution‑focused approach
- The ability to manage competing priorities and work independently
- Experience supporting volunteers, teams, or customer‑facing environments
- An understanding of safeguarding and operational compliance requirements
Desirable experience includes
- Experience working within a swim club, sports club, or leisure environment
- Knowledge of Swim England systems or SportsEngine Motion
- Experience supporting events, competitions, or swim schools
- Experience contributing to operational or financial reporting
What We Offer
- Flexible working
- Competitive salary and pension
- 20 days holiday plus bank holidays
- Open to job share applications
- The opportunity to be at the heart of a growing team making a real difference in a registered charity
- A varied and rewarding role within an ambitious community sports organisation
Please email us with your CV and covering letter. Closing date: 14 June
Club Operations Manager in Exeter employer: Exeter City Swimming Club
Exeter City Swimming Club is an exceptional employer that offers a flexible working environment and a competitive salary, making it an ideal place for those passionate about community sports. With a strong focus on employee growth and development, you will have the opportunity to play a pivotal role in shaping the future of our club while enjoying a supportive culture that values teamwork and collaboration. Join us in making a meaningful impact within our vibrant swimming community, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Club Operations Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the swimming and sports community. Attend local events or workshops where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show up and shine! If there are any open days or events at Exeter City Swimming Club, make sure to attend. This is your chance to showcase your enthusiasm and skills in person. Plus, it gives you a great opportunity to chat with the team and get a feel for the club culture.
✨Tip Number 3
Be proactive! Don’t wait for job postings to appear. Reach out directly to the club and express your interest in the Club Operations Manager role. A friendly email or call can go a long way in making you stand out from the crowd.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips that can help you prepare for interviews and understand what we’re looking for in a candidate. Make sure to check it out and apply through our site to ensure your application gets the attention it deserves!
We think you need these skills to ace Club Operations Manager in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Club Operations Manager role. Highlight your organisational skills, experience in coordinating operations, and any relevant work in sports or swim clubs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for swimming and community engagement. Mention specific examples of how you've successfully managed teams or events in the past.
Show Off Your Communication Skills:Since this role involves a lot of interaction with members, coaches, and volunteers, make sure your application demonstrates your strong communication skills. Use clear and concise language, and don’t forget to proofread!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and stands out in the crowd!
How to prepare for a job interview at Exeter City Swimming Club
✨Know Your Club Inside Out
Before the interview, make sure you research Exeter City Swimming Club thoroughly. Understand their mission, values, and recent achievements. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Club Operations Manager, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed operations, timetables, or logistics. Be ready to discuss how you prioritise tasks and handle competing demands.
✨Demonstrate Your People Skills
This role involves working closely with various stakeholders, so highlight your communication and people skills. Share specific instances where you've effectively collaborated with teams, supported volunteers, or handled customer enquiries to showcase your ability to connect with others.
✨Prepare for Compliance Questions
Given the importance of safeguarding and compliance in this role, brush up on relevant regulations and best practices. Be prepared to discuss your understanding of these requirements and how you've ensured compliance in previous roles, as this will demonstrate your proactive approach.
