At a Glance
- Tasks: Lead daily operations of a vibrant swimming club and support swimmers and families.
- Company: Join Exeter City Swimming Club, a community-focused charity making waves in sports.
- Benefits: Enjoy flexible working, competitive salary, 20 days holiday, and a pension.
- Other info: Opportunity to work in a dynamic environment with a focus on community engagement.
- Why this job: Be part of a growing team that makes a real difference in the community.
- Qualifications: Strong organisational skills, experience in operations, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Exeter City Swimming Club is looking for an organised, proactive, and people-focused Club Operations Manager to help lead the day-to‑day running of our growing club. This is an exciting opportunity to play a central role in supporting swimmers, families, coaches, volunteers, and the wider club community while helping shape the future of a thriving and ambitious swimming club.
The Club Operations Manager will oversee the smooth and efficient running of both the Swim Squads and Swim School, ensuring high standards of administration, safeguarding, communication, compliance, and operational delivery across the organisation. You will work closely with the Director of Swimming, Trustees, committees, coaches, volunteers, and teaching staff to ensure the club continues to deliver a positive and high‑quality experience for all members.
Key Responsibilities- Lead and coordinate the day‑to‑day operational running of the club
- Oversee membership administration, onboarding, and member communications
- Manage Swim England registrations and compliance processes
- Coordinate training schedules, pool bookings, and facility access
- Support the planning and delivery of galas, competitions, and club events
- Recruit, schedule, and support lifeguards and swim teaching assistants
- Maintain safeguarding, DBS, risk assessment, and compliance records
- Support operational reporting, finance administration, and club systems
- Handle enquiries from swimmers, parents, and members professionally and effectively
- Work collaboratively with coaches, volunteers, committees, and Trustees
We are looking for someone who has:
- Strong organisational and administrative skills with excellent attention to detail
- Experience coordinating operations, timetables, logistics, or administration
- Strong communication and people skills
- A proactive and solution‑focused approach
- The ability to manage competing priorities and work independently
- Experience supporting volunteers, teams, or customer‑facing environments
- An understanding of safeguarding and operational compliance requirements
- Experience working within a swim club, sports club, or leisure environment
- Knowledge of Swim England systems or SportsEngine Motion
- Experience supporting events, competitions, or swim schools
- Experience contributing to operational or financial reporting
- Flexible working
- Competitive salary and pension
- 20 days holiday plus bank holidays
- Open to job share applications
- The opportunity to be at the heart of a growing team making a real difference in a registered charity
- A varied and rewarding role within an ambitious community sports organisation
Please email us at with your CV and covering letter. Closing date: 14 June
Exeter City Swimming Club is a registered charity (Charity No.)
Club Operations Lead – Swimming Programs & Community in Exeter employer: Exeter City Swimming Club
Exeter City Swimming Club is an exceptional employer that offers a flexible working environment and a competitive salary, making it an ideal place for those passionate about community sports. With a strong focus on employee growth and development, you will play a pivotal role in shaping the future of our club while enjoying a supportive culture that values collaboration and innovation. Join us to make a meaningful impact in the lives of swimmers and families within our vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Club Operations Lead – Swimming Programs & Community in Exeter
✨Tip Number 1
Get to know the club! Research Exeter City Swimming Club and its community. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former staff, coaches, or volunteers at the club. They can provide insider info and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 3
Prepare for the interview by thinking about real-life examples that showcase your organisational and people skills. Be ready to discuss how you've handled competing priorities or supported teams in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and serious about the role. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Club Operations Lead – Swimming Programs & Community in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Club Operations Manager role. Highlight your organisational skills, experience in coordinating operations, and any relevant work with swim clubs or community sports.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for swimming and community engagement. Mention specific examples of how you've successfully managed teams or events in the past.
Showcase Your People Skills:Since this role is all about working with people, make sure to emphasise your communication skills. Share instances where you’ve effectively handled enquiries or collaborated with volunteers and coaches.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Exeter City Swimming Club
✨Know Your Club Inside Out
Before the interview, make sure you research Exeter City Swimming Club thoroughly. Understand their mission, values, and recent achievements. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Club Operations Lead, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you've successfully managed operations, timetables, or logistics. Be ready to discuss how you prioritise tasks and handle competing demands.
✨Communicate Effectively
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Think about how you can convey complex information simply, especially when discussing your experience with member communications and team collaboration.
✨Highlight Your People Skills
This position involves working closely with various stakeholders, including swimmers, parents, and volunteers. Prepare to share specific instances where you've successfully supported teams or managed customer-facing situations. Emphasise your proactive approach to problem-solving and relationship-building.
