Exeter City Council is seeking a customer-focused Council Tax professional to ensure accurate billing, collection and recovery in line with legislation. You will handle liability decisions, refunds, and payment arrangements while maximising income and providing a high-quality customer experience.
The role involves handling customer enquiries across multiple channels, supporting continuous service improvement, and contributing to a modernised local taxation service.
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Council Tax Advisor: Modern, Customer-Focused Billing in Exeter employer: Exeter City Council
Exeter City Council is an exceptional employer, dedicated to fostering a diverse and inclusive workforce that reflects the vibrant communities we serve. As part of the Early Intervention and Prevention Team, the Allocations Officer role offers meaningful opportunities for professional growth while making a tangible impact on the lives of vulnerable residents in Exeter. With a strong commitment to employee well-being and support, including being a Disability Confident Employer, we ensure that our staff are equipped to thrive in a dynamic work environment focused on delivering high-quality housing solutions.
