At a Glance
- Tasks: Lead the team to ensure high-quality accommodation and support for those experiencing homelessness.
- Company: Join Exeter City Council in transforming housing services for vulnerable residents.
- Benefits: Competitive salary, commitment to diversity, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on early intervention and integrated support.
- Why this job: Make a real difference in people's lives while shaping a compassionate homelessness system.
- Qualifications: Experience in housing, commissioning, and strong leadership skills required.
The predicted salary is between 40000 - 50000 € per year.
As Commissioning and Contract Monitoring Team Leader, you will play a central role in ensuring the council provides safe, high‑quality and value‑for‑money accommodation and support services for people experiencing homelessness. You will lead the commissioning, contract management and performance monitoring of temporary accommodation, accommodation based and related services.
Responsibilities
- Lead commissioning, contract management and performance monitoring of temporary accommodation, accommodation based and related services.
- Manage a dedicated team and oversee provider performance, compliance, health and safety, and service quality.
- Ensure contracts meet statutory requirements and deliver positive outcomes for residents.
- Use data, inspection findings and service user feedback to drive improvement, manage risk and inform future commissioning activity.
- Work closely with internal housing services, external providers and partners to shape a sustainable homelessness system, reducing reliance on emergency accommodation and supporting move‑on into settled housing.
- Combine people management, commercial awareness and a strong commitment to improving lives through effective commissioning.
Qualifications
- Experienced housing or homelessness professional with a strong background in commissioning, contract management and performance monitoring within a complex accommodation or support environment.
- Proven experience of leading and developing staff, setting clear priorities and managing performance in a pressured operational setting.
- Strong working knowledge of homelessness legislation, landlord and tenant law, and health and safety requirements.
- Skilled in building productive relationships with internal colleagues, providers, partners and stakeholders, including managing challenging conversations, complaints and escalations.
- Strong written communication skills and the ability to produce clear reports, specifications and performance summaries.
- Trauma‑informed and psychologically informed approach, committed to delivering person‑centred, non‑judgemental services, focusing on stability, prevention and long‑term housing sustainment.
- Positive, solutions‑focused, resilient under pressure and capable of delivering high‑quality, value‑for‑money services.
- Flexible, adaptable and willing to respond to emergency situations, including participation in out‑of‑hours arrangements when required.
- Commitment to a diverse and inclusive workforce, with a willingness to implement reasonable adjustments for individuals facing barriers in recruitment processes.
About the Team
Exeter City Council is transforming its Housing Needs and Homelessness service to create a more proactive, compassionate and effective system. Following a comprehensive review of our homelessness pressures, services have been redesigned to focus on early intervention, trauma‑informed practice, and integrated multi‑agency working. This transformation includes new specialist teams, a strengthened commissioning model, clearer pathways and a renewed focus on prevention, quality and outcomes for vulnerable residents.
Diversity and Inclusion
At Exeter City Council we are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. To support this commitment we will strive to implement reasonable adjustments to support any members of our communities who face barriers in recruitment processes, irrespective of the reason.
Commissioning and Contract Monitoring Team Leader in Crediton employer: Exeter City Council
Exeter City Council is an exceptional employer, dedicated to fostering a diverse and inclusive workforce while transforming its Housing Needs and Homelessness service. With a strong focus on employee growth, the council offers opportunities for professional development in a supportive environment that prioritises compassion and effective service delivery. Working in Exeter not only allows you to make a meaningful impact on the lives of vulnerable residents but also provides a collaborative culture where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Commissioning and Contract Monitoring Team Leader in Crediton
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the council's recent initiatives and challenges in homelessness. Show us you’re not just interested in the role but also passionate about making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially around contract management and performance monitoring. We want to see how you handle real-life scenarios and your approach to problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Exeter City Council.
We think you need these skills to ace Commissioning and Contract Monitoring Team Leader in Crediton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in commissioning and contract management. Use specific examples that relate to the job description, showing how your skills align with what we’re looking for.
Showcase Your Communication Skills:Since strong written communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to produce clear reports and performance summaries.
Highlight Your Team Leadership Experience:We want to see your experience in managing teams and driving performance. Share examples of how you’ve led a team in a pressured environment, focusing on how you set priorities and supported your team members.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Exeter City Council.
How to prepare for a job interview at Exeter City Council
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness legislation, landlord and tenant law, and health and safety requirements. Being well-versed in these areas will show that you're serious about the role and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed performance under pressure or resolved conflicts. This will demonstrate your ability to lead a dedicated team effectively.
✨Data is Your Friend
Be ready to discuss how you've used data and feedback to drive improvements in previous roles. Highlight any experience you have with performance monitoring and how it has positively impacted service delivery.
✨Emphasise Your People Skills
Since this role involves building relationships with various stakeholders, prepare to talk about your approach to managing challenging conversations and complaints. Show that you can maintain a person-centred, non-judgemental attitude while still being solutions-focused.
