At a Glance
- Tasks: Join our matchday team to create an unforgettable experience for supporters.
- Company: Exeter City Football Club, a supporter-owned club with a focus on community engagement.
- Benefits: Earn £13.45 per hour, flexible shifts, and training provided.
- Other info: Great opportunity for students or anyone looking to re-enter the workforce.
- Why this job: Be part of a dynamic team committed to sustainability and community values.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 13.45 - 13.45 £ per hour.
As an integral part of our dynamic team, you will play a crucial role in upholding our organisation's commitment to sustainability. Regardless of your specific role in marketing, HR, procurement, or any other department, we expect all employees to actively embrace and adhere to our sustainability policies. Your dedication to environmentally conscious practices, resource efficiency, and ethical considerations will contribute to our collective efforts in fostering a responsible and sustainable workplace.
Exeter City Football Club seeks to ensure the safety, safeguarding and wellbeing of all children, young people and adults at risk who engage in its activities. We are proud to be different and put our supporters and community engagement at the forefront of everything we do. A new season brings new opportunities and we are looking forward to enhancing our one team approach to achieve our goals, build on our success and continue to grow and develop what is already our very special supporter owned club.
If you consider yourself to be a positive, dynamic individual with excellent communication skills and have been recommended by an existing member of staff, please apply to join our Matchday team, within one of our Food & Drink or Retail outlets or as part of our security team in a Steward or Gate Staff role. Candidates don't have to have previous experience as we will train and develop anyone joining the team; however, candidates must be friendly, willing to learn, committed to working as many home matchdays as possible (including holiday periods such as Easter & Boxing Day where there are home fixtures) and want to be part of the Club and its success.
We are really proud to have been recognised for our exceptional family matchday experience in the EFL Family Excellence Award. In line with this, candidates will want to build on this success, be respectful and proud of our heritage and share our ambition for what we can achieve.
Joining our matchday team, you will support us in creating a collaborative environment, where all staff feel valued and understand their contribution to the Club. Duties will vary depending on the specific role; however, all matchday positions will offer a minimum of a 4 hour shift (with the exception of Gate Staff which is a shorter shift). This is a fantastic opportunity to earn some extra money as these seasonal roles may fit around an existing job or be a great opportunity if you are studying in the city at the university or college or within the local area (our city centre location offers good transport links).
This may also be a great opportunity if you have taken a career break and are looking to get back into work or looking for your first job. Whatever your circumstances, if you are willing to learn and can work effectively as part of a team, one of our matchday roles may be the right role for you.
We are proud to pay Real Living Wage which is currently £13.45 per hour. As a Real Living Wage employer, we have chosen to pay the rate of pay as recommended by the Living Wage Foundation which promotes paying workers an hourly rate that ensures they have what they need to afford everyday life. Candidates must be well presented, determined to provide the best possible experience for all visitors/supporters and prepared to work within a busy environment.
If you would like any further information on any of the roles before applying, please email us to [email protected] together with the full name of the person who has referred you for this role. If you wish to apply for a Matchday Staff position, please follow the link and apply via our HR platform, People HR. Only completed applications that are submitted through People HR will be accepted.
Please take the time to check the system and application form for guidance (specifically the 'References' section) to ensure the information you provide is in line with our requirements. If you are successful and offered a role with us, it will slow down the process if we do not have all the information that we need. All Security roles will require a DBS Check and must be able to prove their eligibility to work within the UK. These checks must be completed prior to commencement of work. In addition, we will obtain 2 references for you in line with the criteria on the application form.
ECFC is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people and expects all staff and employees to share this commitment.
Matchday Staff Referrals in Exeter employer: Exeter City AFC
Exeter City Football Club is an exceptional employer that prioritises sustainability and community engagement, making it a unique place to work in the heart of Exeter. As a Matchday Media Assistant, you will not only gain invaluable experience in professional football media but also be part of a diverse and inclusive culture that fosters personal and professional growth. With a commitment to nurturing talent and a supportive environment, you'll play a vital role in connecting supporters with the team while contributing to our long-term vision of success and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Staff Referrals in Exeter
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Exeter City AFC and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Matchday Staff Referrals in Exeter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Exeter City AFC that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Exeter City AFC.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Exeter City AFC get a sense of who you are beyond your experience!
How to prepare for a job interview at Exeter City AFC
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Exeter City AFC and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
