Matchday Coordinator in Exeter

As an integral part of our dynamic team, you will play a crucial role in upholding our organisation's commitment to sustainability. Regardless of your specific role in Finance, marketing, HR, procurement, or any other department, we expect all employees to actively embrace and adhere to our sustainability policies. Your dedication to environmentally conscious practices, resource efficiency, and ethical considerations will contribute to our collective efforts in fostering a responsible and sustainable workplace.

Exeter City Football Club seeks to ensure the safety, safeguarding and wellbeing of all children, young people and adults at risk who engage in its activities. We are seeking an organised, proactive, and enthusiastic part-time Matchday Coordinator to support in the planning and delivery of matchday operations and lead on the resourcing of our stewards and gate staff. The successful candidate will play a key role in ensuring a safe, professional and enjoyable experience for everyone attending our home matchdays at St James Park.

Who are we? Exeter City Football Club is a special club with over 20 years of Supporters’ Trust ownership something we are very proud of. Our ownership model places our supporters and community engagement at the forefront of everything we do and we are proud to have a special place in the heart of the community. Trust ownership is reflected in our commitment to balancing on-field success with long-term sustainability and we have a remarkable track record of nurturing talent through our Academy, promoting players to the first team, and maximising their performance.

In addition to the success of our Academy and men’s team, Exeter City Women successfully transitioned into being fully managed by the Club in 2024 and were promoted to the third tier of women’s football in the FA Women’s National League Southern Premier Division in 2024.

Culture: We recognise the advantages of having a diverse workforce with a broad range of skills, diversity of experiences and perspectives and we embrace the creativity and innovation this brings. We pride ourselves on having an inclusive culture and a workplace that brings opportunity, development and growth. We embrace a culture of accountability where we set clear expectations and goals, open lines of communication and strong leadership.

Role: As Matchday Coordinator, the successful candidate will liaise with key stakeholders, including police, medical teams, security providers, contractors and governing bodies to meet operational and safety requirements. Assisting in the implementation of stadium safety procedures, crowd management measures and emergency planning to ensure compliance with all relevant legislation and football regulations. Coordinating matchday resources, including staffing, equipment, accreditation and signage. The successful candidate will act as the primary point of contact for stewards, gate staff, medics, and security personnel, ensuring effective communication and deployment of staff. Planning and managing stewarding and gate staff rotas for matchdays and selected non-matchday events. Supporting in the recruitment, onboarding, induction, training, and ongoing development of matchday staff in partnership with HR.

Candidates will need to have strong organisational, administrative and communication skills and be committed to working evenings, weekends and bank holidays in line with home matchday fixtures at St James Park. This is a part-time role, 15 hours a week inclusive of matchdays.

A job description and person specification can be found on our website. If you wish to apply for this position please follow the link and apply via our HR platform, People HR. Only completed applications that are submitted via People HR will be accepted. Any applications after the closing date will not be accepted. The closing date is 30th June 2026. All candidates will require a DBS Check and must be able to prove their eligibility to work within the UK. ECFC is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people and expects all staff and employees to share this commitment.