At a Glance
- Tasks: Support students and staff, manage reception, and ensure a safe campus environment.
- Company: Exeter College, a welcoming place for education and growth.
- Benefits: Generous holidays, superb pension, free counselling, and discounts on shopping and activities.
- Other info: Join a diverse team committed to inclusivity and personal development.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Customer service experience and a calm, professional attitude under pressure.
The predicted salary is between 30000 - 40000 € per year.
Do you have a passion for supporting adults into education and helping them succeed? Are you looking for a rewarding customer‑facing role where you'll make a real difference to students and staff? Exeter College is on the lookout for a warm, confident, and super‑organised Evening Duty Officer to be the friendly face of the campus during our evening sessions. In this role, you'll be the go‑to person for students, staff, and visitors – offering support, solving problems, and making sure everyone feels safe, welcome, and looked after. You'll work closely with our Duty Manager, Security, and Safeguarding teams to keep things running smoothly.
Responsibilities
- Be the first point of contact for any questions, incidents or emergencies in the evening.
- Offer advice and support to students, staff and visitors.
- Manage reception services, such as answering calls from the switchboard and visitor bookings.
- Keep accurate logs of incidents and ensure the safety and wellbeing of all site users.
Qualifications
- Are confident working independently and can stay calm under pressure.
- Have experience in customer service, reception or a front‑of‑house role.
- Are professional, approachable and resilient, with a strong focus on customer care.
We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you're successful, you'll be required to complete thorough pre‑employment checks, including an enhanced DBS check and satisfactory references. All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974.
EEO Statement
Everyone's welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability or sexuality.
Benefits
We'll give you incredibly generous holidays and a superb pension scheme. You'll also get a package of amazing benefits, including free counselling, discounted supermarket shopping, spa treatments, electric cars and paddleboarding.
The closing date for receipt of completed applications is Thursday 14th May 2026 at midnight. Interviews will be held in Exeter on Friday 22nd May 2026. No CVs or agencies please.
Evening Duty Officer in Devon employer: Exeter and North Devon College
Exeter College is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member plays a vital role in enhancing the student experience. With generous holiday allowances, a comprehensive pension scheme, and unique benefits such as free counselling and discounts on various services, employees are encouraged to thrive both personally and professionally. Located in a vibrant educational environment, this role as an Evening Duty Officer not only allows you to make a meaningful impact but also provides ample opportunities for growth and collaboration with dedicated colleagues.
Contact Detail:
Exeter and North Devon College Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Evening Duty Officer in Devon
✨Tip Number 1
Get to know the college! Research Exeter College and its values. When you walk in for your interview, you’ll want to show that you’re not just another candidate but someone who genuinely cares about supporting students and staff.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped someone in a tough spot. Being able to share these experiences will show that you’re ready to be the friendly face everyone needs during those evening sessions.
✨Tip Number 3
Stay calm under pressure! Prepare for potential questions about handling emergencies or difficult situations. Showing that you can keep your cool will definitely impress the interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Exeter College. Don’t miss out on this opportunity!
We think you need these skills to ace Evening Duty Officer in Devon
Some tips for your application 🫡
Show Your Passion:Make sure to express your enthusiasm for supporting adults in education. We want to see how much you care about helping students succeed, so share any relevant experiences that highlight this passion.
Be Personable:As the friendly face of the campus, it’s important to come across as warm and approachable in your application. Use a conversational tone and let your personality shine through – we love a bit of character!
Highlight Relevant Experience:Don’t forget to mention any customer service or front-of-house experience you have. We’re looking for someone who can handle pressure and keep things running smoothly, so give us examples of how you've done this before.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at Exeter College!
How to prepare for a job interview at Exeter and North Devon College
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Evening Duty Officer role. Familiarise yourself with the responsibilities and how they align with your experience in customer service and front-of-house roles. This will help you articulate how you can contribute to making students and staff feel safe and supported.
✨Showcase Your People Skills
As a friendly face on campus, your ability to connect with others is crucial. Prepare examples of how you've successfully handled customer queries or resolved conflicts in previous roles. Highlight your approachability and professionalism, as these traits are key to excelling in this position.
✨Stay Calm Under Pressure
The job may involve dealing with incidents or emergencies, so be ready to discuss how you manage stress and maintain composure. Think of specific situations where you’ve had to think on your feet and how you ensured the safety and wellbeing of those around you.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the college. Inquire about the team dynamics, how success is measured for the Evening Duty Officer, or what challenges the college currently faces. This demonstrates your enthusiasm and commitment to contributing positively.
