Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Sales Support team to process orders and provide top-notch customer service.
- Company: Exertis UK is a dynamic, customer-focused company that values diverse perspectives.
- Benefits: Enjoy 25 days annual leave, birthday time off, and comprehensive parental leave packages.
- Why this job: Grow your career in a vibrant workplace where your voice matters and challenges are embraced.
- Qualifications: Previous admin experience in a fast-paced environment and strong communication skills are essential.
- Other info: This is a permanent, office-based role in Basingstoke, Monday to Friday.
The predicted salary is between 24000 - 30000 £ per year.
Company description: Exertis UK
Salary: From £24,000 to £30,000 per annum DOE
Location: Basingstoke, RG24 8EH (office based, Monday to Friday, 9 am - 5:30 pm)
Contract Type: Permanent
Description: Are you ready to grow your career in a dynamic, customer-focused environment? Join our team at Exertis UK as a key part of our Sales Support function, where you'll be responsible for processing customer orders, managing stock and bids and providing top tier support to our vendors and customers. This is a fantastic opportunity to develop your skills while helping ensure our customers receive the best service and pricing possible.
As part of the team, you'll:
- Accurately process customer orders using internal systems, ensuring service levels are maintained and any issues are promptly escalated to the Sales Teams.
- Respond to customer queries via phone and email, including providing pricing, quotations and support for bespoke requests.
- Coordinate with vendors to secure special bid pricing and manage associated documentation to support competitive sales efforts.
- Collaborate closely with the purchasing teams to monitor stock levels and ensure product availability for key accounts.
Why Join Exertis? At Exertis, we believe that together, we can achieve more. Our inclusive culture celebrates diverse perspectives and encourages everyone to turn challenges into opportunities. You'll have access to:
- Tailored career development paths designed to help you thrive.
- Employee resource groups, including Women at Exertis, LGBTQIA+, and more.
- A vibrant and collaborative workplace where your voice matters.
What We're Looking For: You're someone who thrives in a fast-paced, results-driven environment. To excel in this role, you'll bring:
- Previous experience in an administrative role, ideally in a fast paced customer service office environment.
- A natural ability to build rapport with clients and colleagues.
- Strong communication and relationship management skills.
- Resilience, curiosity, and a proactive mindset.
- A willingness to learn and embrace sales challenges.
Your Rewards and Benefits: We recognise and celebrate hard work at Exertis. When you join us, you'll enjoy:
- 25 days of annual leave, with the option to purchase more.
- Paid time off for your birthday and volunteering opportunities.
- Comprehensive parental leave packages and well-being programs.
- A supportive and inclusive environment where your growth is our priority.
Selection Process: Our selection process is designed to ensure a smooth and thorough evaluation of candidates. Once we receive your CV, our team will carefully review it to assess your suitability for the role. Shortlisted candidates will be invited to a telephone interview with the recruitment team, providing an opportunity to discuss your experience and skills in more detail. Following this, you may be asked to complete online testing to evaluate key competencies relevant to the position. Successful candidates will then proceed to a formal interview process, which can be conducted online or in person, with the hiring manager.
Sales Support in Basingstoke employer: Exertis
Contact Detail:
Exertis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Basingstoke
✨Tip Number 1
Familiarise yourself with Exertis UK and their product offerings. Understanding their business model and the types of products they support will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as this role requires strong relationship management. Consider role-playing scenarios where you handle customer queries or collaborate with colleagues to build your confidence in these interactions.
✨Tip Number 3
Showcase your ability to thrive in a fast-paced environment by preparing examples from your past experiences. Think of specific situations where you successfully managed multiple tasks or resolved issues quickly, as this will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of Exertis UK on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
We think you need these skills to ace Sales Support in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles and customer service. Use keywords from the job description, such as 'customer orders', 'communication skills', and 'relationship management' to catch the recruiter's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the responsibilities listed in the job description, particularly your ability to manage stock and respond to customer queries.
Prepare for the Interview: Research Exertis UK and their values. Be ready to discuss how you can contribute to their customer-focused environment. Prepare answers to common interview questions, focusing on your resilience, curiosity, and proactive mindset.
Follow Up: After submitting your application, consider sending a brief follow-up email to express your continued interest in the position. This shows initiative and keeps you on the recruiter's radar.
How to prepare for a job interview at Exertis
✨Know the Company
Before your interview, take some time to research Exertis UK. Understand their values, culture, and the products they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Focus
Since the role involves processing customer orders and responding to queries, be prepared to share examples from your past experiences where you provided excellent customer service. Highlight your ability to build rapport and resolve issues effectively.
✨Showcase Your Communication Skills
Strong communication is key for this position. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to questions and respond thoughtfully, demonstrating your relationship management skills.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and resilience. Think of situations where you had to manage stock levels or handle customer complaints, and be ready to discuss how you approached these challenges.
