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- Tasks: Support our Print sales teams with admin tasks and customer communication.
- Company: Join Exertis, a leader in tech distribution for over 700 global brands.
- Benefits: Enjoy 25 days holiday, birthday off, volunteering day, and generous parental leave.
- Why this job: Be part of a fun, inclusive culture that values your contributions and growth.
- Qualifications: Experience in sales, administration, or customer service is a plus.
- Other info: Flexible work arrangements available to support your needs.
The predicted salary is between 24000 - 36000 £ per year.
Company description: Exertis UK Job description: At Exertis, we help more than 700 global brands and countless resellers, e-commerce operators and retailers to bring their tech products to market. This of all the tech used daily at home, on the move or at work; its probably passed through one of our logistics centres or been prescribed by one of our expert teams. Join us and work with distribution and specialist service leaders. Together, we can progress your sales career. We celebrate diversity and inclusion and are continually creating a culture where everyone is appreciated and included. Were open to discussing flexible work arrangements and will support them if they benefit our customers, our business and you. Your New Opportunity This role is all about offering support to our Print sales teams, by completing administration tasks and speaking directly with customers. Well expect you to: Manage order and processing tasks, including receiving purchase orders, handling quote requests, and coordinating with account managers for accurate processing. Oversee the daily delivery checklist to ensure orders are invoiced, dispatched and tracked, addressing any delays through customer service and raising necessary support tickets Generate and distribute daily sales reports, maintain the call statistics tracker, sharing detailed call performance data with account managers biweekly. Serve as the main point of contact for bid requests, securing pricing from vendors, processing warranty forms and liaising with product managers and relevant teams to finalise bids and warranties. Coordinate returns processes with customer service, follow proper protocols and monitor freight adjustments to recover overcharges, ensuring efficient handling and financial accuracy. Our Culture We really care about each other and Exertis. Were empowered to turn every challenge into an opportunity. Not a day goes by when there isnt laughter or excitement in our offices. Our values are the foundation of all we do. Together we can make extraordinary happen. Your mindset Are you curious, collaborative and confident? Were motivated by performance, so if your flexibility and resilience feed into your can-do attitude, then its safe to say youll probably fit in. We want our Sales Support colleagues to be adaptable, customer-focused, able to simplify the complex and work from their own initiative. If you care about colleagues and the business youre working for and have experience in sales or a busy administration or customer service role, wed love to hear from you! Your benefits We reward a job well done. You can expect tailored career growth and development opportunities plus 25 days holiday with the option to buy more. You get a day off for your birthday and a day for volunteering or charity work. We also offer generous Maternity, Shared Parental, Paternity and Adoption pau. But thats not all. See our other benefitshere. JBRP1_UKTJ
Exertis | Sales Support employer: Exertis
Contact Detail:
Exertis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exertis | Sales Support
✨Tip Number 1
Familiarize yourself with the tech products and brands that Exertis works with. Understanding their offerings will help you engage more effectively with the sales teams and customers, showcasing your initiative and interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the main point of contact for bid requests and handling customer inquiries, demonstrating strong communication and problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have with order processing and administration tasks. Being able to manage orders efficiently and accurately is crucial for this role, so be ready to discuss relevant experiences during your conversations.
✨Tip Number 4
Show your adaptability and collaborative spirit. Exertis values a can-do attitude and teamwork, so be prepared to share examples of how you've successfully worked in dynamic environments and contributed to team goals.
We think you need these skills to ace Exertis | Sales Support
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Support position at Exertis. Highlight key responsibilities such as managing order processing and customer communication, and think about how your experience aligns with these tasks.
Tailor Your CV: Customize your CV to emphasize relevant skills and experiences that match the requirements of the role. Focus on your administration, sales support, or customer service experience, and include specific examples of how you've successfully managed similar tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your adaptability, customer-focused mindset, and any relevant achievements in previous roles that demonstrate your ability to excel in a fast-paced environment.
Highlight Your Soft Skills: In your application, emphasize soft skills such as collaboration, curiosity, and resilience. These traits are important for fitting into Exertis' culture and will help you stand out as a candidate who can contribute positively to the team.
How to prepare for a job interview at Exertis
✨Understand the Role
Make sure you have a clear understanding of the Sales Support role and its responsibilities. Familiarize yourself with tasks like managing orders, processing quotes, and coordinating with account managers. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since this position involves direct communication with customers, be prepared to discuss your previous customer service experiences. Highlight how you've handled inquiries, resolved issues, and maintained positive relationships with clients.
✨Demonstrate Adaptability
Exertis values flexibility and resilience. Be ready to share examples of how you've adapted to changing situations in past roles. This could include managing multiple tasks or adjusting to new processes quickly.
✨Prepare Questions
Have thoughtful questions ready for your interviewers. Inquire about team dynamics, company culture, and opportunities for growth within Exertis. This shows your genuine interest in the role and the company.
