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Job Title: Retail Customer Service Assistant
Salary: 13.45 per hour
Location: Kirkintilloch, GB, G66 3HG
Contract Type: Permanent
Location Type: Site / Retail Based
Date Posted: 25 Sept 2026
Retail Customer Service Assistant
Hours: 24 hours per week
Are you passionate about delivering exceptional customer service and looking for a flexible role with genuine career progression? We have an exciting opportunity for a Retail Customer Service Assistant to join our team.
As the face of our store, you’ll play a key role in creating a positive customer experience while supporting the day-to-day running of our petrol filling station and convenience store.
AtCertasEnergy,we'rethe UK's largest independent distributor of fuel and lubricants, serving homes,businessesand industries through a nationwide network of depots and delivery operations. Our people play a vital role in keeping communities,businessesand critical infrastructure moving every day. With safety at the heart of everything we do,we'recommitted to our Safety F1rst culture, delivering exceptional service to customers while supporting the UK's evolving energy needs. As part of DCC Energy,you'lljoin a business that combines the strength of a market-leadingorganisationwith the support and opportunities to build a rewarding long-term career.
What you’ll be doing
- Delivering friendly,professionaland helpful customer service.
- Processing customer transactions accurately and efficiently at thetill.
- Replenishing stock andmaintaininghigh store presentation standards.
- Ensuring compliance with health,safetyand company procedures.
- Supporting the smooth day-to-day operation of both the forecourt and store.
- Contributing to a safe,welcomingand efficient environment for customers and colleagues.
What we’ll need from you
- A passion for customer service and helping people.
- A positive,reliableand hardworking attitude.
- Strong communicationand interpersonal skills.
- A willingness to learn, develop and take on new challenges.
- The ability to work effectively as part of a team.
- Retail experience is desirable but not essential as full training will be provided.
- Applicants must be aged 18 or over due to licensing regulations and lone working requirements
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Retail Customer Service Assistant in Kirkintilloch employer: Exertis (UK) Ltd.
Flogas Britain is an excellent employer that prioritises safety and employee well-being, offering flexible routes and comprehensive ADR training for our Class 1 LPG Drivers. Our supportive work culture fosters teamwork and reliability, while providing opportunities for professional growth in a dynamic environment. Join us to be part of a company that values its employees and ensures they are equipped with the skills needed to succeed.
