At a Glance
- Tasks: Be the friendly face of our store, handling transactions and ensuring a welcoming environment.
- Company: Join Certas Energy, a leading name in retail customer service.
- Benefits: Flexible hours, training provided, and opportunities for career progression.
- Other info: Enjoy a dynamic work environment with around 12 hours per week.
- Why this job: Make a difference in customers' day while gaining valuable experience.
- Qualifications: Must be 18+, reliable, and customer-focused.
The predicted salary is between 9.9 - 12.1 £ per hour.
Certas Energy in Glasgow seeks a part-time Retail Customer Service Assistant to be the face of the store, delivering friendly service and handling transactions at the till.
You will support daily operations at the forecourt and shop, ensuring clean presentation and a safe, welcoming environment.
The role offers a progressive path, with training provided; customer focus and reliability are key.
Applicants must be 18+, with flexible hours around 12 per week in a site-based setting.
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Retail Customer Service Associate - Flexible 12h/wk in Glasgow employer: Exertis (UK) Ltd.
Flogas Britain is an excellent employer that prioritises safety and employee well-being, offering flexible routes and comprehensive ADR training for our Class 1 LPG Drivers. Our supportive work culture fosters teamwork and reliability, while providing opportunities for professional growth in a dynamic environment. Join us to be part of a company that values its employees and ensures they are equipped with the skills needed to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Service Associate - Flexible 12h/wk in Glasgow
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Exertis (UK) Ltd. and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Exertis (UK) Ltd. and let us see your personality shine through!
We think you need these skills to ace Retail Customer Service Associate - Flexible 12h/wk in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Exertis (UK) Ltd..
Get Familiar with Our Brand:Before applying, take some time to learn about Exertis (UK) Ltd. and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Exertis (UK) Ltd.
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Exertis (UK) Ltd..
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Exertis (UK) Ltd. will surely appreciate.
