At a Glance
- Tasks: Support healthcare teams to enhance quality of care and implement improvement strategies.
- Company: Exemplar Health Care, a leading provider for adults with complex needs.
- Benefits: Competitive salary, car allowance, discounts, and professional development opportunities.
- Other info: Flexible working hours and excellent career growth potential.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Registered nurse with experience in care management and quality improvement.
The predicted salary is between 56929 - 56929 £ per year.
Quality Improvement Manager - 12 MONTHS FIXED TERM CONTRACT (MATERNITY COVER)
Location: Covering homes across West Midlands area (Tipton, Kings Heath, Tile Cross, Walsall)
Contract type: 40 hours per week, predominately Monday to Friday but must be flexible
Rate: £56,929 + £3,000 car allowance
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standard of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy. These themes include:
- Clinical Excellence
- Sustainable outstanding quality
- Digital Transformation
- Responsiveness
- Service User Voice
About Exemplar Health Care: Exemplar Health Care is one of the country's leading nursing care providers for adults living with complex needs. We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
About the role: As an Operational Quality Improvement Manager with Exemplar Health Care, you'll:
- Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
- Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current):
- Nutrition and Hydration (including dysphagia and diabetes)
- Tissue Viability
- Continence
- End of life (to include verification of death)
- Follow an improvement strategy per service focusing on compliance and effectiveness of:
- Quality Assurance (to include clinical stats management, RCA and follow up)
- Care plans and risk assessments
- Action plan compliance
- Support CNMs to update action plans following an Internal Inspection or any external inspection.
- Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
- Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
- Support the implementation of new initiatives to improve Service User quality of life.
About you: Above all, you're someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You'll also be:
- Registered nurse, ideally with a nursing degree.
- Evidence of further professional development in relation to care, management or quality.
- Ideally a coaching qualification, able to coach and motivate others.
- Strong background in action planning and Service User care focus.
- Excellent written and verbal communication skills.
- Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations.
- Able to work collaboratively across the business.
- Able to travel to all locations of the business.
What we offer: We offer great rewards and perks including:
- Excellent supervision, peer support, learning opportunities and career prospects
- Retail and lifestyle discounts
- Free DBS check
- Electric car salary sacrifice scheme
- Paid NMC membership
- Paid access to the RCNi Learning platform
- 24/7 counselling and support
- Blue Light Card eligibility.
How to apply: Sound good? We'd love to hear from you. Click the button to APPLY NOW.
Quality Improvement Manager - West Midlands in Walsall employer: Exemplar Health Care
Exemplar Health Care is an exceptional employer, offering a supportive and dynamic work environment for Quality Improvement Managers in the West Midlands. With a strong focus on employee development, competitive benefits including a car allowance, and a commitment to delivering outstanding care, we empower our staff to thrive while making a meaningful impact in the lives of adults with complex needs. Join us to be part of a team that values integrity, teamwork, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Manager - West Midlands in Walsall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality improvement and think of examples from your experience that align with their goals. This will show them you're not just another candidate, but someone who truly gets what they're about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your achievements and how they relate to the role of Quality Improvement Manager. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button!
We think you need these skills to ace Quality Improvement Manager - West Midlands in Walsall
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for quality improvement and how it aligns with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Focus on how your background in nursing and quality management can contribute to our mission at Exemplar Health Care.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of your successes in previous roles. Whether it’s improving care standards or leading a successful project, we want to know what you’ve accomplished!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Exemplar Health Care
✨Know Your Quality Improvement Strategies
Familiarise yourself with the key themes of the Exemplar Quality Strategy, such as Clinical Excellence and Digital Transformation. Be ready to discuss how your experience aligns with these areas and how you can contribute to improving care standards.
✨Showcase Your Coaching Skills
Since the role involves coaching and supporting Clinical Nurse Managers, prepare examples of how you've successfully coached others in the past. Highlight specific situations where your guidance led to improved outcomes or compliance.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss complex situations you've faced in previous roles and how you approached problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical skills.
✨Engage with the Service User Voice
Understand the importance of the Service User Voice in quality improvement. Think of ways you've previously incorporated feedback from service users into care plans or quality initiatives, and be ready to share these insights during the interview.
