At a Glance
- Tasks: Support the Operations team to enhance care quality and implement improvement strategies.
- Company: Leading nursing care provider for adults with complex needs across England.
- Benefits: Competitive salary, car allowance, discounts, and professional development opportunities.
- Other info: Flexible working hours and excellent career growth potential.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Registered nurse with experience in care management and quality improvement.
The predicted salary is between 56929 - 56929 £ per year.
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12 MONTHS FIXED TERM CONTRACT (MATERNITY COVER)
Location: Covering homes across West Midlands area (Tipton, Kings Heath, Tile Cross, Walsall)
Contract type: 40 hours per week, predominately Monday to Friday but must be flexible
Rate: £56,929 + £3,000 car allowance
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standard of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy – these themes include:
- Clinical Excellence
- Sustainable outstanding quality
- Digital Transformation
- Responsiveness
- Service User Voice
About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
About the role
As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll:
- Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
- Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current):
- Nutrition and Hydration (including dysphagia and diabetes)
- Tissue Viability
- Continence
- End of life (to include verification of death)
- Follow an improvement strategy per service focusing on compliance and effectiveness of:
- Quality Assurance (to include clinical stats management, RCA and follow up)
- Care plans and risk assessments
- Action plan compliance
- Support CNMs to update action plans following an Internal Inspection or any external inspection.
- Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
- Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
- Support the implementation of new initiatives to improve Service User quality of life.
Download the job description for a full list of responsibilities.
About you
Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You’ll also be:
- Registered nurse, ideally with a nursing degree.
- Evidence of further professional development in relation to care, management or quality.
- Ideally a coaching qualification, able to coach and motivate others.
- Strong background in action planning and Service User care focus.
- Excellent written and verbal communication skills.
- Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations.
- Able to work collaboratively across the business.
- Able to travel to all locations of the business.
What we offer
We offer great rewards and perks including:
- excellent supervision, peer support, learning opportunities and career prospects
- retail and lifestyle discounts
- free DBS check
- electric car salary sacrifice scheme
- paid NMC membership
- paid access to the RCNi Learning platform
- 24/7 counselling and support
- Blue Light Card eligibility.
How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW.
Quality Improvement Manager - West Midlands in Tipton employer: Exemplar Health Care
Exemplar Health Care is an exceptional employer, offering a supportive and dynamic work environment for Quality Improvement Managers in the West Midlands. With a strong focus on employee development, competitive benefits including a car allowance, and a commitment to maintaining high standards of care, we empower our staff to thrive while making a meaningful impact in the lives of adults with complex needs. Join us to be part of a team that values integrity, teamwork, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Manager - West Midlands in Tipton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Exemplar Health Care. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us how your experience aligns with their mission of providing outstanding care and quality improvement.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through while discussing your skills and experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re genuinely interested in the role.
We think you need these skills to ace Quality Improvement Manager - West Midlands in Tipton
Some tips for your application 🫡
Be Thorough with Your Application:Make sure to fill out every section of the application form completely. We want to see your skills and experiences shine, so don’t leave anything out that could help us understand why you’re the perfect fit for the Quality Improvement Manager role.
Tailor Your CV and Cover Letter:When applying, customise your CV and cover letter to highlight your relevant experience in quality improvement and healthcare. Use keywords from the job description to show us you’ve got what it takes to support our Operations team effectively.
Showcase Your Communication Skills:Since excellent written communication is key for this role, make sure your application is clear and concise. We love a well-structured application that reflects your ability to communicate effectively, just like you would in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Exemplar Health Care
✨Know Your Quality Improvement Strategies
Make sure you brush up on the latest quality improvement strategies relevant to healthcare. Be ready to discuss how you can implement these in a fast-paced environment, especially focusing on clinical excellence and service user voice.
✨Showcase Your Coaching Skills
Since the role involves coaching and supporting Clinical Nurse Managers, prepare examples of how you've successfully coached others in the past. Highlight your ability to motivate and guide teams towards achieving compliance and quality standards.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to tackle hypothetical scenarios during the interview. Think about complex situations you've faced in previous roles and how you approached them. This will showcase your analytical skills and pragmatic approach.
✨Align with Their Values
Exemplar Health Care values fun, integrity, responsiveness, success, and teamwork. Reflect on how you embody these values in your work and be ready to share specific examples that demonstrate your alignment with their culture.
