At a Glance
- Tasks: Support the Operations team to enhance care quality and implement improvement strategies.
- Company: Exemplar Health Care, a leading provider of nursing care for adults with complex needs.
- Benefits: Competitive salary, car allowance, retail discounts, and professional development opportunities.
- Other info: Flexible working hours and excellent career growth prospects.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Experience in care management, coaching skills, and a focus on quality improvement.
The predicted salary is between 56929 - 56929 £ per year.
Quality Improvement Manager - 12 MONTHS FIXED TERM CONTRACT (MATERNITY COVER)
Position: Quality Improvement Manager – West Midlands
Covering homes across West Midlands area (Tipton, Kings Heath, Tile Cross, Walsall)
Contract type: 40 hours per week, predominately Monday to Friday but must be flexible
Rate: £56,929 + £3,000 car allowance
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standard of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy – these themes include:
- Sustainable outstanding quality
- Digital Transformation
- Service User Voice
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll:
- Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
- Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current): Nutrition and Hydration (including dysphagia and diabetes)
- Follow an improvement strategy per service focusing on compliance and effectiveness of:
- Quality Assurance (to include clinical stats management, RCA and follow up)
- Care plans and risk assessments
- Action plan compliance
- Support CNMs to update action plans following an Internal Inspection or any external inspection.
- Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
- Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
- Support the implementation of new initiatives to improve Service User quality of life.
Evidence of further professional development in relation to care, management or quality. Ideally a coaching qualification, able to coach and motivate others. Strong background in action planning and Service User care focus. Able to work collaboratively across the business. Able to travel to all locations of the business.
Excellent supervision, peer support, learning opportunities and career prospects, retail and lifestyle discounts, free DBS check, electric car salary sacrifice scheme, paid NMC membership, 24/7 counselling and support.
For an informal chat about joining us, you can call our Nurse Talent Specialist Nicole on 07949 530 193 or email nbramhall@exemplarhc.
Candidates without an existing visa or right to work in the UK are unlikely to be suitable for the post.
Quality Improvement Manager- FTC employer: Exemplar Health Care
Exemplar Health Care is an exceptional employer, offering a supportive and dynamic work environment for Quality Improvement Managers in the West Midlands. With a strong focus on employee development, competitive benefits including a car allowance, and a commitment to delivering outstanding care, we empower our staff to thrive while making a meaningful impact in the lives of adults with complex needs. Join us to be part of a forward-thinking team that values collaboration, innovation, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Manager- FTC
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Exemplar Health Care. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Exemplar’s values and recent initiatives. Show us how your experience aligns with their mission to improve quality care – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on articulating your coaching skills and how you’ve driven quality improvements in past roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Quality Improvement Manager- FTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Quality Improvement Manager role. Highlight your organisational skills and any relevant experience in healthcare or quality improvement to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving care quality and how your background aligns with our Exemplar Quality Strategy. Keep it engaging and personal!
Showcase Your Coaching Skills:Since coaching is a key part of this role, be sure to mention any experience you have in mentoring or training others. We love candidates who can inspire and motivate their teams!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Exemplar Health Care
✨Know Your Quality Improvement Strategies
Make sure you brush up on the latest quality improvement strategies relevant to healthcare. Be ready to discuss how you've implemented these in past roles, especially in relation to compliance and effectiveness.
✨Showcase Your Coaching Skills
Since this role involves coaching Clinical Nurse Managers, prepare examples of how you've successfully coached or mentored others. Highlight your approach to motivating teams and ensuring they meet quality standards.
✨Familiarise Yourself with Exemplar Health Care
Do your homework on Exemplar Health Care and their Exemplar Quality Strategy. Understanding their focus areas like digital transformation and service user voice will help you align your answers with their goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about past challenges you've faced in quality assurance and how you overcame them, particularly in relation to care plans and risk assessments.
