At a Glance
- Tasks: Support and coach teams to enhance quality care across various services.
- Company: Exemplar Health Care, a leading provider for adults with complex needs.
- Benefits: Competitive salary, car allowance, discounts, and professional development opportunities.
- Other info: Flexible working hours and a supportive team environment.
- Why this job: Make a real difference in healthcare while developing your career.
- Qualifications: Registered nurse with experience in care management and quality improvement.
The predicted salary is between 56929 - 59929 £ per year.
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Position: Quality Improvement Manager
Location: Covering homes across West Midlands area (Tipton, Kings Heath, Tile Cross, Walsall)
Contract type: 40 hours per week, predominately Monday to Friday but must be flexible
Rate: £56,929 + £3,000 car allowance
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standard of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy. These themes include:
- Clinical Excellence
- Sustainable outstanding quality
- Digital Transformation
- Responsiveness
- Service User Voice
About Exemplar Health Care
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
About the role
As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll:
- Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
- Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current):
- Nutrition and Hydration (including dysphagia and diabetes)
- Tissue Viability
- Continence
- End of life (to include verification of death)
- Follow an improvement strategy per service focusing on compliance and effectiveness of:
- Quality Assurance (to include clinical stats management, RCA and follow up)
- Care plans and risk assessments
- Action plan compliance
- Support CNMs to update action plans following an Internal Inspection or any external inspection.
- Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
- Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
- Support the implementation of new initiatives to improve Service User quality of life.
Download the job description for a full list of responsibilities.
About you
Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You’ll also be:
- Registered nurse, ideally with a nursing degree.
- Evidence of further professional development in relation to care, management or quality.
- Ideally a coaching qualification, able to coach and motivate others.
- Strong background in action planning and Service User care focus.
- Excellent written and verbal communication skills.
- Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations.
- Able to work collaboratively across the business.
- Able to travel to all locations of the business.
What we offer
We offer great rewards and perks including:
- Excellent supervision, peer support, learning opportunities and career prospects
- Retail and lifestyle discounts
- Free DBS check
- Electric car salary sacrifice scheme
- Paid NMC membership
- Paid access to the RCNi Learning platform
- 24/7 counselling and support
- Blue Light Card eligibility.
How to apply
Sound good? We’d love to hear from you. Click the button to APPLY NOW.
Quality Improvement Manager West Midlands in Heath employer: Exemplar Health Care
Exemplar Health Care is an exceptional employer, offering a supportive and dynamic work environment for Quality Improvement Managers in the West Midlands. With a strong focus on employee development, competitive benefits including a car allowance, and a commitment to maintaining high standards of care, we empower our staff to thrive while making a meaningful impact in the lives of adults with complex needs. Join us to be part of a team that values integrity, teamwork, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Manager West Midlands in Heath
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Exemplar Health Care before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Exemplar Health Care. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Exemplar Health Care you’re ready to step in and make an immediate impact!
We think you need these skills to ace Quality Improvement Manager West Midlands in Heath
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Quality Improvement Manager West Midlands at Exemplar Health Care, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Exemplar Health Care.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Exemplar Health Care. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Exemplar Health Care
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Exemplar Health Care.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
