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- Tasks: Drive continuous improvement initiatives and empower teams to enhance care quality.
- Company: Join Exemplar Health Care, a leading provider of nursing care for adults with complex needs.
- Benefits: Up to ÂŁ60,000 salary, great perks, and career development opportunities.
- Why this job: Make a real difference in people's lives while fostering a culture of improvement.
- Qualifications: Experience in Lean or Continuous Improvement roles, strong coaching skills.
- Other info: Dynamic work environment with excellent support and training resources.
The predicted salary is between 60000 - 60000 ÂŁ per year.
This is an exciting opportunity to join Exemplar Health Care as an Implementation Manager to drive the scale up and acceleration of the “Exemplar Way” our Continuous Improvement Programme across our network of homes.
In this role, you’ll take responsibility for creating and implementing best practice initiatives in line with standard ways of working, endorsing a continuous improvement culture and is committed to improving local leadership to empower unit led teams to deliver the benefits of the programme.
The Implementation Managers are responsible for the development and implementation of the products and initiatives created through the Exemplar Way programme, working in partnership with our Continuous Improvement partners. Working closely with Home Based and central service colleagues, developing and delivering solutions and plans that meet our operational requirements and objectives.
About Exemplar Health Care: Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have 60 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
Make every day better: At Exemplar Health Care, we believe that great care starts with great people, strong leadership, and a commitment to continuously improve. We’re looking for an Implementation Manager to help us deliver on our mission to make every day better for the people we support. This is a high-impact role where you’ll work alongside our homes and operational leaders to improve quality, enhance experiences, and ensure our services are safe, effective, and person-centred.
What you’ll do: You’ll be at the heart of driving a culture of continuous improvement across our services by:
- Partnering with Home Managers and Regional Directors to improve care quality, reduce harm and optimise operational performance
- Coaching teams to solve problems, remove waste, and improve outcomes using Lean thinking
- Leading improvement projects that make a real difference to people’s lives
- Facilitating engaging workshops (e.g. process mapping, root cause analysis, improvement events)
- Using data and insight to identify improvement opportunities and track progress
- Embedding simple, sustainable ways of working that teams can own and build on through empowered leadership
- Supporting the development of future leaders through coaching and capability building
- Establishing training requirements and delivering training for the Exemplar Way including documented training materials, videos and ensuring relevant key documents are in place to support training delivery
- Reporting as required by the programme and Steering Committee, in addition to scheduled and ad hoc reports as required by the business or the programme.
About you: Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You’ll also have:
- Experience in a Lean or Continuous Improvement role (healthcare or social care is a bonus)
- A strong understanding of improvement tools (e.g. A3 thinking, 5 Whys, standard work, visual management, Rapid Improvement events, PDSA, process mapping)
- A natural coach who enjoys developing others and building confidence in teams
- Able to build relationships quickly and influence at all levels
- Curious, practical, and focused on making things better every day
- Driven by improving outcomes for people who use our services
- Experience of providing systems training to end users in a distributed workforce
- Experience of providing ongoing user support on systems including IT
- Excellent command of MS applications such as Word, Excel, PowerPoint, and Outlook
What we offer: We offer great rewards and perks including:
- excellent supervision, peer support, learning opportunities and career prospects
- retail and lifestyle discounts
- free DBS check
- electric car salary sacrifice scheme
- 24/7 counselling and support
- Blue Light Card eligibility.
How to apply: Sound good? We’d love to hear from you.
Continuous Improvement Manager employer: Exemplar Health Care
Contact Detail:
Exemplar Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Improvement Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Exemplar Health Care. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Prepare for your interviews by practising common questions related to continuous improvement. Think about how you can showcase your experience with Lean tools and your coaching skills. We want to see how you can make a real difference!
✨Tip Number 3
Show your passion for continuous improvement! During interviews, share specific examples of how you've driven change in previous roles. We love hearing about your successes and how you’ve empowered teams to achieve their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our mission to make every day better for the people we support.
We think you need these skills to ace Continuous Improvement Manager
Some tips for your application 🫡
Be Thorough with Your Application: Make sure to fill out every section of the online application form. We want to see your skills and experiences shine, so don’t leave anything out that could help us understand why you’re the perfect fit for the Continuous Improvement Manager role.
Showcase Your Continuous Improvement Experience: When detailing your experience, focus on specific examples where you've successfully implemented improvement initiatives. We love seeing how you've made a difference in previous roles, especially in healthcare or social care settings.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to highlight your relevant skills and experiences that align with our values and the job description. We appreciate when candidates take the time to connect their background to what we do at Exemplar Health Care.
Keep It Professional but Personal: While we want you to be professional, don’t hesitate to let your personality shine through. We value fun and teamwork, so a touch of your unique style can make your application stand out. Remember, we’re looking for someone who fits into our culture!
How to prepare for a job interview at Exemplar Health Care
✨Know Your Continuous Improvement Tools
Make sure you brush up on your knowledge of improvement tools like A3 thinking, 5 Whys, and process mapping. Be ready to discuss how you've used these in past roles to drive change and improve outcomes.
✨Showcase Your Coaching Skills
As a Continuous Improvement Manager, you'll be coaching teams. Prepare examples of how you've developed others in previous positions. Highlight specific instances where your coaching led to tangible improvements.
✨Demonstrate Your Relationship-Building Ability
Building relationships is key in this role. Think of examples where you've successfully influenced stakeholders at various levels. Be ready to explain how you approach relationship-building and why it matters in continuous improvement.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when faced with challenges, especially in a healthcare or social care context. Use the STAR method (Situation, Task, Action, Result) to structure your responses.