At a Glance
- Tasks: Support the Operations team to enhance care quality and implement improvement strategies.
- Company: Exemplar Health Care, a leading provider for adults with complex needs.
- Benefits: Competitive salary, car allowance, discounts, and professional development opportunities.
- Other info: Flexible working hours and excellent career growth potential.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Registered nurse with experience in care management and quality improvement.
The predicted salary is between 56929 - 56929 £ per year.
Quality Improvement Manager - 12 MONTHS FIXED TERM CONTRACT (MATERNITY COVER)
Location: Covering homes across West Midlands area (Tipton, Kings Heath, Tile Cross, Walsall)
Contract type: 40 hours per week, predominately Monday to Friday but must be flexible
Rate: £56,929 + £3,000 car allowance
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standard of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy. These themes include:
- Clinical Excellence
- Sustainable outstanding quality
- Digital Transformation
- Responsiveness
- Service User Voice
About Exemplar Health Care: Exemplar Health Care is one of the country's leading nursing care providers for adults living with complex needs. We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
About the role: As an Operational Quality Improvement Manager with Exemplar Health Care, you'll:
- Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
- Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current):
- Nutrition and Hydration (including dysphagia and diabetes)
- Tissue Viability
- Continence
- End of life (to include verification of death)
- Follow an improvement strategy per service focusing on compliance and effectiveness of:
- Quality Assurance (to include clinical stats management, RCA and follow up)
- Care plans and risk assessments
- Action plan compliance
- Support CNMs to update action plans following an Internal Inspection or any external inspection.
- Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
- Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
- Support the implementation of new initiatives to improve Service User quality of life.
About you: Above all, you're someone who identifies with our values of fun, integrity, responsiveness, success and teamwork. You'll also be:
- Registered nurse, ideally with a nursing degree.
- Evidence of further professional development in relation to care, management or quality.
- Ideally a coaching qualification, able to coach and motivate others.
- Strong background in action planning and Service User care focus.
- Excellent written and verbal communication skills.
- Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations.
- Able to work collaboratively across the business.
- Able to travel to all locations of the business.
What we offer: We offer great rewards and perks including:
- Excellent supervision, peer support, learning opportunities and career prospects
- Retail and lifestyle discounts
- Free DBS check
- Electric car salary sacrifice scheme
- Paid NMC membership
- Paid access to the RCNi Learning platform
- 24/7 counselling and support
- Blue Light Card eligibility.
How to apply: Sound good? We'd love to hear from you. Click the button to APPLY NOW.
Quality Improvement Manager West Midlands in Birmingham employer: Exemplar Health Care
Exemplar Health Care is an exceptional employer, offering a supportive and dynamic work environment for Quality Improvement Managers in the West Midlands. With a strong focus on employee development, competitive benefits including a car allowance, and a commitment to maintaining high standards of care, we empower our staff to thrive while making a meaningful impact in the lives of adults with complex needs. Join us to be part of a team that values integrity, teamwork, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Manager West Midlands in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality improvement and think about how your skills align with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your experiences and how they relate to the role of Quality Improvement Manager. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be able to keep track of your application status easily. So, hit that apply button and let’s get you on board!
We think you need these skills to ace Quality Improvement Manager West Midlands in Birmingham
Some tips for your application 🫡
Be Thorough with Your Application:Make sure to fill out every section of the application form completely. We want to see your skills and experiences shine, so don’t leave anything out that could help us understand why you’re the perfect fit for the Quality Improvement Manager role.
Tailor Your CV and Cover Letter:When applying, customise your CV and cover letter to highlight your relevant experience in quality improvement and healthcare. Use keywords from the job description to show us you’ve got what it takes to thrive in this role.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. We love to see how you’ve made a difference, especially in areas like clinical excellence and service user care.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Exemplar Health Care
✨Know Your Stuff
Make sure you thoroughly understand the role of a Quality Improvement Manager. Familiarise yourself with Exemplar Health Care's values and the specific responsibilities outlined in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in quality improvement, coaching, and working within healthcare settings. Use specific examples to illustrate how you've successfully implemented changes or improvements in past roles. This will highlight your capability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
Come prepared with questions that show your interest in the company and the role. Ask about the current challenges the Operations team faces or how they measure success in quality improvement initiatives. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your Values
Exemplar Health Care values fun, integrity, responsiveness, success, and teamwork. Think of examples from your past experiences that align with these values and be ready to share them during the interview. This will help you connect with the interviewers on a personal level and show that you embody their culture.
