At a Glance
- Tasks: Support the Operations team to enhance care quality and implement improvement strategies.
- Company: Exemplar Health Care, a leading provider for adults with complex needs.
- Benefits: Competitive salary, car allowance, retail discounts, and professional development opportunities.
- Other info: Flexible working hours and excellent career growth prospects.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Experience in care management, coaching skills, and a focus on quality improvement.
The predicted salary is between 56929 - 56929 £ per year.
Quality Improvement Manager – 12 MONTHS FIXED TERM CONTRACT (MATERNITY COVER)
Position: Quality Improvement Manager – West Midlands
Covering homes across West Midlands area (Tipton, Kings Heath, Tile Cross, Walsall)
Contract type: 40 hours per week, predominately Monday to Friday but must be flexible
Rate: £56,929 + £3,000 car allowance
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standard of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy – these themes include:
- Sustainable outstanding quality
- Digital Transformation
- Service User Voice
As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll:
- Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
- Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current): Nutrition and Hydration (including dysphagia and diabetes).
- Follow an improvement strategy per service focusing on compliance and effectiveness of:
- Quality Assurance (to include clinical stats management, RCA and follow up)
- Care plans and risk assessments
- Action plan compliance
- Support CNMs to update action plans following an Internal Inspection or any external inspection.
- Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
- Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
- Support the implementation of new initiatives to improve Service User quality of life.
Evidence of further professional development in relation to care, management or quality. Ideally a coaching qualification, able to coach and motivate others. Strong background in action planning and Service User care focus. Able to work collaboratively across the business. Able to travel to all locations of the business.
Excellent supervision, peer support, learning opportunities and career prospects.
Benefits include retail and lifestyle discounts, free DBS check, electric car salary sacrifice scheme, paid NMC membership, and 24/7 counselling and support.
Quality Improvement Manager- FTC in Birmingham employer: Exemplar Health Care
Exemplar Health Care is an exceptional employer, offering a supportive and dynamic work environment for Quality Improvement Managers in the West Midlands. With a strong focus on employee development, competitive benefits including a car allowance, and a commitment to delivering outstanding care, we empower our staff to thrive while making a meaningful impact in the lives of adults with complex needs. Join us to be part of a forward-thinking team that values collaboration, innovation, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Manager- FTC in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Exemplar Health Care. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Exemplar's values and recent initiatives. Show us how your experience aligns with their mission to improve quality care – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Get a mate to do mock interviews with you. Focus on articulating your coaching skills and how you’ve driven quality improvements in past roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Quality Improvement Manager- FTC in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Improvement Manager role. Highlight your experience in quality assurance, coaching, and any relevant qualifications. We want to see how your background aligns with our mission at Exemplar Health Care!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving care quality and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience:When filling out your application, be sure to showcase any specific experiences that relate to the themes of our Exemplar Quality Strategy. Whether it's digital transformation or service user voice, we want to know how you've made an impact in these areas.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Exemplar Health Care
✨Know Your Quality Improvement Strategies
Make sure you brush up on the latest quality improvement strategies relevant to healthcare. Be ready to discuss how you've implemented these in past roles, especially in relation to compliance and effectiveness.
✨Showcase Your Coaching Skills
Since this role involves coaching others, prepare examples of how you've successfully coached or mentored team members in the past. Highlight your approach to motivating others and driving action-focused results.
✨Familiarise Yourself with Exemplar Health Care
Do your homework on Exemplar Health Care and their Exemplar Quality Strategy. Understanding their mission and values will help you align your answers with what they’re looking for in a candidate.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview. This shows your genuine interest in the position and helps you understand how you can contribute to the team’s success.
