At a Glance
- Tasks: Lead quality improvement initiatives and support clinical teams to enhance care standards.
- Company: Join Exemplar Health Care, a top provider for adults with complex needs.
- Benefits: Competitive salary, car allowance, retail discounts, and professional development opportunities.
- Other info: Flexible working hours and excellent career growth prospects.
- Why this job: Make a real difference in healthcare while advancing your career in a supportive environment.
- Qualifications: Experience in care management, coaching skills, and a focus on quality improvement.
The predicted salary is between 56929 - 56929 £ per year.
Quality Improvement Manager - 12 MONTHS FIXED TERM CONTRACT (MATERNITY COVER)
Position: Quality Improvement Manager – West Midlands
Covering homes across West Midlands area (Tipton, Kings Heath, Tile Cross, Walsall)
Contract type: 40 hours per week, predominately Monday to Friday but must be flexible
Rate: £56,929 + £3,000 car allowance
We are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest standard of care via a systematic, coordinated and coaching approach and for these standards to be sustained.
You will be responsible for supporting the Clinical Director to deliver the Exemplar Quality Strategy – these themes include:
- Sustainable outstanding quality
- Digital Transformation
- Service User Voice
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities. As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.
As an Operational Quality Improvement Manager with Exemplar Health Care, you’ll:
- Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.
- Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current): Nutrition and Hydration (including dysphagia and diabetes).
- Follow an improvement strategy per service focusing on compliance and effectiveness of:
- Quality Assurance (to include clinical stats management, RCA and follow up)
- Care plans and risk assessments
- Action plan compliance
- Support CNMs to update action plans following an Internal Inspection or any external inspection.
- Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.
- Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.
- Support the implementation of new initiatives to improve Service User quality of life.
Evidence of further professional development in relation to care, management or quality. Ideally a coaching qualification, able to coach and motivate others. Strong background in action planning and Service User care focus. Able to work collaboratively across the business. Able to travel to all locations of the business.
Excellent supervision, peer support, learning opportunities and career prospects.
Retail and lifestyle discounts, free DBS check, electric car salary sacrifice scheme, paid NMC membership, 24/7 counselling and support.
For an informal chat about joining us, you can call our Nurse Talent Specialist Nicole.
QUALITY AND PROCESS IMPROVEMENT MANAGER in Birmingham employer: Exemplar Health Care
Exemplar Health Care is an exceptional employer, offering a supportive and dynamic work environment for Quality Improvement Managers in the West Midlands. With a strong focus on employee development, competitive benefits including a car allowance, and a commitment to delivering outstanding care, we empower our staff to thrive while making a meaningful impact in the lives of adults with complex needs. Join us to be part of a forward-thinking team dedicated to quality improvement and innovation in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land QUALITY AND PROCESS IMPROVEMENT MANAGER in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their quality improvement strategies and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your achievements and how they relate to the role of Quality Improvement Manager. The more you practice, the more natural it will feel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace QUALITY AND PROCESS IMPROVEMENT MANAGER in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Quality Improvement Manager role. Highlight your organisational skills and any relevant experience in healthcare or quality improvement to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about quality improvement in healthcare. Share specific examples of how you've made a difference in previous roles, and don’t forget to mention your coaching abilities!
Showcase Your Qualifications:If you have any qualifications related to care, management, or quality, make sure to highlight them. We love seeing evidence of professional development, so don’t hold back on sharing your achievements!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Exemplar Health Care
✨Know Your Quality Improvement Strategies
Familiarise yourself with the key themes of the Exemplar Quality Strategy, especially sustainable outstanding quality and digital transformation. Be ready to discuss how your previous experiences align with these themes and how you can contribute to improving care processes.
✨Showcase Your Coaching Skills
Since the role involves coaching Clinical Nurse Managers, prepare examples of how you've successfully coached or supported others in a professional setting. Highlight your ability to motivate and guide teams towards achieving compliance and effectiveness in care.
✨Demonstrate Your Organisational Skills
As a highly organised individual, be prepared to discuss specific tools or methods you use to manage multiple tasks effectively. Share examples of how you've handled fast-paced environments and maintained high standards of care.
✨Engage with Service User Voice
Understand the importance of the Service User Voice in quality improvement. Be ready to discuss how you would incorporate feedback from service users into your action plans and initiatives to enhance their quality of life.
