At a Glance
- Tasks: Lead quality improvement initiatives and support clinical teams to enhance care standards.
- Company: Join Exemplar Health Care, a top nursing provider for adults with complex needs.
- Benefits: Enjoy career growth, retail discounts, free DBS checks, and 24/7 support.
- Other info: Flexible working hours and opportunities to travel across the West Midlands.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Registered nurse with coaching skills and a passion for quality care.
The predicted salary is between 40000 - 50000 £ per year.
Location: Covering homes across West Midlands area (Tipton, Kings Heath, Tile Cross, Walsall).
Contract: 12 months fixed term (maternity cover).
Working hours: 40 hours per week, predominantly Monday to Friday but must be flexible.
About the role
As an Operational Quality Improvement Manager you will support the Clinical Director to deliver the Exemplar Quality Strategy, focusing on Clinical Excellence, Sustainable Outstanding Quality and Digital Transformation. Work with the Operational team (Clinical Nurse Managers) to offer support, coach and drive action. Act as a link nurse for one of the following specialisms: Nutrition and Hydration (including dysphagia and diabetes), Tissue Viability, End of life (including verification of death). Follow an improvement strategy per service focusing on compliance and effectiveness of Quality Assurance (clinical stats management, RCA and follow‑up), Care plans and risk assessments. Support CNMs to update action plans following internal or external inspections. Ensure specialist training analysis reviews are conducted monthly and support compliance with specialist training. Assist with the development of quality policies and procedures, audit materials and Service User information materials. Support the implementation of new initiatives to improve Service User quality of life.
About you
- Registered nurse, ideally with a nursing degree.
- Evidence of further professional development in care, management or quality.
- Ideally holds a coaching qualification, able to coach and motivate others.
- Strong background in action planning and Service User care focus.
- Excellent written and verbal communication skills.
- Pragmatic in approach with strong problem‑solving and analytical skills.
- Ability to work collaboratively across the business.
- Willingness to travel to all locations of the business.
What we offer
- Excellent supervisory and peer support, learning opportunities and career prospects.
- Retail and lifestyle discounts.
- Free DBS check.
- Electric car salary‑sacrifice scheme.
- Paid NMC membership and access to the RCNi Learning platform.
- 24/7 counselling and support.
- Blue Light Card eligibility.
Company
Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs, operating over 60 care homes across England, supporting adults with dementia, neuro‑disabilities, mental health conditions and physical disabilities.
Quality Improvement Manager West Midlands in Birmingham employer: Exemplar Health Care Group.
Exemplar Health Care is an exceptional employer, offering a supportive work culture that prioritises professional development and employee well-being. As a Quality Improvement Manager in the West Midlands, you will benefit from excellent supervisory support, access to continuous learning opportunities, and a range of perks including retail discounts and a salary-sacrifice scheme for electric cars. Join us in making a meaningful impact on the lives of adults with complex needs while enjoying a fulfilling career path in a dynamic environment.
Contact Details:
Exemplar Health Care Group. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Improvement Manager West Midlands in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in quality improvement. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Exemplar Health Care and their quality strategies. Show us you’re passionate about improving service user quality of life and have ideas ready to share!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Exemplar Health Care.
We think you need these skills to ace Quality Improvement Manager West Midlands in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Quality Improvement Manager role. Highlight your nursing background, coaching experience, and any relevant quality improvement projects you've been involved in. We want to see how your skills align with our mission at Exemplar Health Care!
Showcase Your Communication Skills:Since excellent written and verbal communication is key for this role, ensure your application reflects that. Use clear, concise language and structure your documents well. We appreciate a good narrative that showcases your journey and passion for quality care.
Demonstrate Problem-Solving Abilities:In your application, share specific examples of how you've tackled challenges in previous roles. Whether it’s improving care plans or leading a team through an inspection, we want to see your analytical skills in action. Show us how you can make a difference!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Exemplar Health Care Group.
✨Know Your Quality Improvement Strategies
Familiarise yourself with the Exemplar Quality Strategy and be ready to discuss how you can contribute to Clinical Excellence and Sustainable Outstanding Quality. Think about specific examples from your past experience that demonstrate your ability to drive quality improvements.
✨Showcase Your Coaching Skills
Since the role involves coaching Clinical Nurse Managers, prepare to share instances where you've successfully coached or mentored others. Highlight your coaching qualifications and how they’ve helped you motivate teams to achieve their goals.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving and analytical skills. Prepare for scenarios related to compliance, risk assessments, and action planning. Practise articulating your thought process and the steps you would take to resolve issues.
✨Demonstrate Collaborative Spirit
This role requires working collaboratively across the business. Be prepared to discuss how you've effectively worked with diverse teams in the past. Share examples that illustrate your ability to communicate clearly and build strong relationships with colleagues.
