At a Glance
- Tasks: Deliver exceptional customer service and support for ERP and Field Service Management systems.
- Company: Join Exel Computer Systems, a tech-driven company in a fast-paced environment.
- Benefits: Enjoy a competitive salary, comprehensive training, and hybrid work flexibility.
- Other info: Great opportunity for career growth in a supportive and energetic workplace.
- Why this job: Be part of a dynamic team and enhance your technical skills while making a real impact.
- Qualifications: Experience in engineering or manufacturing, SQL skills, and strong problem-solving abilities.
The predicted salary is between 33865 - 41391 £ per year.
- Application Support Analyst – ERP & Production
- 2nd July 2026
Exel Computer Systems has an exciting opportunity within our EFACS Support Department for an enthusiastic individual looking for a fresh challenge in a technology-driven company and a fast-paced environment.
As part of the Support Desk team, you will play a key role in delivering exceptional customer service to users of our ERP and Field Service Management business systems.
This is a technical role suited to a motivated team player with energy, a positive attitude toward learning, and a commitment to excellence.
The ideal candidate will have
- Experience within an Engineering, Manufacturing, ERP, or Production environment
- SQL Skills: A solid understanding of Relational Databases (specifically writing and troubleshooting MSSQL queries).
- Problem Solving: A logical approach to technical troubleshooting and excellent attention to detail.
- Support Experience: Prior history of providing technical advice, software support, or IT helpdesk assistance to business users.
- Communication: Superb verbal and written English skills with a clear ability to explain technical concepts simply.
This is a full-time position based at our Head Office in Long Eaton, Nottingham, with the flexibility to work from home as part of our hybrid approach
We offer comprehensive training and an attractive package based on skills and experience for the right candidate.
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Support Desk Analyst employer: Exel Computer Systems plc
Exel Computer Systems plc is an exceptional employer, offering a dynamic work culture that values innovation and teamwork. With hybrid working options from our Long Eaton head office, employees benefit from a supportive environment that prioritises professional growth through comprehensive training and development opportunities, making it an ideal place for those seeking meaningful and rewarding careers in tech support.
