Senior Technical Product Support & Account Lead in Belfast

A global technology firm in Belfast is seeking a Technical Product Support Engineer to manage technical support relationships between clients and the internal teams. Proficiency in customer service, project management, and technical aptitude are required. The ideal candidate will have a Bachelor\’s degree in Computer Science and over four years of experience in customer support related to enterprise software applications. Responsibilities include service delivery management and compliance with Service Level Agreements. #J-18808-Ljbffr