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- Tasks: Provide top-notch AV support and manage equipment for meetings across London and the South-East.
- Company: Dynamic AV solutions provider with a focus on client satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Work in diverse settings and support high-profile events.
- Why this job: Join a vibrant team and enhance your skills in a fast-paced AV environment.
- Qualifications: 3+ years of AV support experience and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
This vacancy is for an onsite AV support engineer based at our client’s sites covering London and the South-East. This role is client facing so strong stakeholder skills are required and you will be a point of contact for the AV team. You will have a deep technical understanding of digital and analogue audio and video signal processing standards and protocols, and familiarity with the AV engineering disciplines associated with complex environments such as auditoria, boardrooms, flexible presentation spaces, and AV equipped meeting rooms.
Essential Duties and Responsibilities:
- AV device management, including configuration & installation of AV devices, e.g., Poly, Crestron, AMX, Cisco, Yealink, Logitech, and Microsoft Teams Solutions
- Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
- Perform preventative maintenance to resolve problems or identify resolution to appropriate vendor or manufacturer
- Coordinate with AV equipment OEMs for resolution/workarounds, when required
- Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
- Manage ticket queue to respond to user requests
- Setup and breakdown of all onsite meetings
- Daily system testing to ensure equipment and room functionality
- Perform remote testing for local and regional offices
- Videoconferencing experience including operation, call set-up and equipment
- Establishing and testing of individual and group VC sessions, i.e., meeting support, including consultation of users on best connection type
Skills and Abilities:
- Effective communication with peers, customers, and colleagues across the business
- Ensure operational availability of all dedicated AV and Video Production environments
- Ability to work autonomously and think independently
- Good knowledge of Windows based devices
- Ability to balance multiple tasks and meet deadlines with changing priorities
- Strong organizational skills and excellent attention to detail
- Excellent communication and interpersonal skills, both verbal and written
- Demonstrated customer service focus and client communication skills
- Ability to work from different office locations in London and the South-East when required
- White glove support for VIP meetings and events
Expertise:
- 3+ years’ experience of AV support in a corporate environment
- High level of experience with Microsoft Teams and O365 integration
- CCNA Video, CCNA Routing & switching is desirable
- Certification from respected vendors, Poly, Crestron (CTS), AMX, Cisco, Microsoft is desirable
AV Engineer in London employer: Executive Talent
Contact Detail:
Executive Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Engineer in London
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to AV engineering. The more people you know, the better your chances of landing that dream job. Plus, it’s a great way to learn about hidden opportunities!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your AV projects and experiences. Whether it's a video of a successful setup or a case study of a problem you solved, having tangible proof of your expertise can really impress potential employers.
✨Tip Number 3
Don’t just apply, engage! When you find a job on our website, take the time to reach out to the hiring manager or team. A quick message expressing your enthusiasm can set you apart from the crowd and show that you're genuinely interested.
✨Tip Number 4
Prepare for the interview like it’s a big AV event! Research the company’s AV setups and be ready to discuss how your skills can enhance their operations. Tailoring your answers to their specific needs will demonstrate that you’re the perfect fit for the role.
We think you need these skills to ace AV Engineer in London
Some tips for your application 🫡
Show Off Your AV Skills: Make sure to highlight your experience with AV devices and systems in your application. We want to see your technical know-how, especially with brands like Poly, Crestron, and Microsoft Teams. Don’t hold back on showcasing any relevant projects or roles you've had!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Communication is Key: Since this role involves client interaction, make sure your written communication shines. We love clear, concise, and professional language. Show us that you can communicate effectively, just like you would with clients on the job!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Executive Talent
✨Know Your AV Gear
Make sure you brush up on your knowledge of AV devices like Poly, Crestron, and Cisco. Be ready to discuss your experience with these technologies and how you've used them in past roles. This will show that you’re not just familiar with the equipment but can also handle it effectively in a client-facing environment.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved AV issues in the past. Whether it's troubleshooting a projector or managing a ticket queue, having specific scenarios ready will demonstrate your technical prowess and ability to think on your feet.
✨Communicate Like a Pro
Since this role requires strong stakeholder skills, practice articulating your thoughts clearly and confidently. Think about how you would explain complex AV concepts to someone without a technical background. Good communication can set you apart from other candidates.
✨Demonstrate Your Customer Service Focus
Be prepared to discuss how you've provided 'white glove' support in previous roles. Share stories that highlight your attention to detail and commitment to ensuring a seamless experience for clients during meetings and events. This will show that you understand the importance of client satisfaction in an AV support role.