At a Glance
- Tasks: Lead and deliver implementation activities for customers, ensuring top-quality solutions.
- Company: Dynamic company focused on innovative software solutions and client success.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Exciting career development opportunities in a fast-paced environment.
- Why this job: Join a collaborative team and make a real impact on customer success.
- Qualifications: Experience in client-facing roles with strong communication and relationship-building skills.
The predicted salary is between 36000 - 60000 £ per year.
About the role
The Implementation Application Consultant will be responsible for leading, coaching and delivering implementation activities for our customers on multiple aspects of their solutions or services implementation. The Implementation Application Consultant will be a subject matter expert in our processes and solutions and must have excellent stakeholder management and client relationship building skills. They will be responsible for advising and working with customers to help them understand, implement, configure and test best practice use of our suite of customer solutions. This role will work closely with the Implementation Project or Programme Manager and will partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget.
Key responsibilities include:
- Acting as a best practice advisor, coach and subject matter expert on our range of solutions and services, partnering with the customer to develop a "One Team" approach to delivery and to ensure that all implementation activities are delivered on time, at the highest level of quality and on budget.
- Delivery of application consultant implementation tasks against the agreed project plan and scope, following our standard project implementation methodology.
- Managing, scheduling and coordinating all implementation activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider company and customer project team.
- Preparing, reviewing, agreeing and implementing any deliverables assigned to you as part of the implementation plan.
- Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and, where agreed, in line with all acceptance criteria.
- Supporting the Project or Programme Manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place.
- Anticipating and managing ongoing risks and issues (including mitigation and resolution), ensuring that they are escalated to the Implementation Project or Programme Manager in a timely fashion.
- Ensuring you maintain your personal development and continuous improvement in our products and services, including best practice operating processes and industry and legislative knowledge (with support from the Technology Services management team) and feeding back learning and continuous improvement ideas into the wider business community.
Key skills and experience required:
- Previously acted as a client facing Implementation or Application Consultant working on Implementation, Software or Managed Services projects.
- Subject matter expertise for our solutions and services, with knowledge and best practice in standard processes and industry, legislative and multi-sector experience.
- Experience working in the HR & Payroll software and/or outsourcing industry (Preferred).
- Self-starter and energy to learn, develop and grow.
- Exceptional communication and interpersonal skills, with the ability to develop robust and enduring relationships with stakeholders, colleagues and customer representatives.
- Action oriented and collaborative team player.
- Passionate, driven and with defined consulting qualities enabling you to gain confidence and buy-in from customers and your peers.
- Capable of conveying complex concepts in simple terms and of tailoring your presentation style of delivery to suit the audience.
- Able to work effectively at all levels, with the gravitas, charisma and knowledge to be credible in all business situations.
Implementation Application Consultant employer: Executive Talent
Join a dynamic and supportive team in the heart of central London, where creativity meets commercial acumen. As a PR Account Manager, you'll benefit from a collaborative work culture that prioritises mentorship and professional growth, allowing you to thrive while working with a diverse range of clients from agile start-ups to global agencies. Enjoy a flexible work schedule with four days in the office, fostering a balance between personal and professional life in a vibrant city known for its rich media landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Application Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Implementation Application Consultant role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to implementation projects. We suggest role-playing with a friend or using mock interviews to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! During interviews, share specific examples of how you've successfully managed implementation tasks or built strong client relationships. We want to see your passion and how you can bring value to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Implementation Application Consultant
Some tips for your application 🫡
Show Your Expertise:Make sure to highlight your experience as an Implementation or Application Consultant. We want to see how you've tackled similar projects and the impact you've made. Use specific examples that showcase your subject matter expertise and client-facing skills.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to our job description. Mention how your skills align with the responsibilities listed, especially around stakeholder management and delivering quality results.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about our company culture and values!
How to prepare for a job interview at Executive Talent
✨Know Your Stuff
Make sure you have a solid understanding of the solutions and services offered by the company. Brush up on best practices in implementation and be ready to discuss how you've applied these in past roles. This will show that you're not just familiar with the industry but also a subject matter expert.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed client relationships and built rapport with stakeholders. Think about specific situations where your communication and interpersonal skills made a difference. This will demonstrate your ability to work collaboratively and effectively with others.
✨Be Ready to Problem-Solve
Anticipate questions about how you would handle risks and issues during an implementation project. Have a few scenarios in mind where you successfully mitigated challenges, and be prepared to explain your thought process. This will highlight your action-oriented mindset and problem-solving abilities.
✨Tailor Your Communication Style
Practice explaining complex concepts in simple terms, as this is crucial for the role. During the interview, pay attention to your audience and adjust your delivery accordingly. This will showcase your adaptability and ensure that your message resonates with everyone involved.
