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- Tasks: Lead and develop aftersales strategy across service, parts, warranty, and customer experience.
- Company: Join a fast-growing, innovative multi-brand automotive group with a stellar reputation.
- Benefits: Enjoy a competitive six-figure salary with an OTE of £200K and excellent career growth.
- Why this job: Make a real impact in a dynamic environment focused on operational excellence and customer satisfaction.
- Qualifications: Proven leadership in aftersales within large-scale commercial vehicle environments.
- Other info: Collaborative culture with significant growth opportunities in the UK and Ireland.
The predicted salary is between 72000 - 84000 £ per year.
Market leading, innovative, fast-growing multi-brand automotive Group. Leadership and growth role across service, parts, warranty, technical operations and customer experience. Flexible location - HQ - Liverpool. Significant six figure salary with a £200K OTE package.
This is a unique opportunity to join one of the fastest growing and most innovative Groups in the UK and Ireland automotive arena, a premium multi-brand business with an unrivalled reputation for the supply and service of market leading, high technology products, great people and a relentless commitment to service excellence and customer satisfaction.
With significant growth opportunities in UK and Irish markets across all brands, an accomplished, executive level Aftersales Director is sought, to lead and develop the Group’s long-term national strategy across all aftersales operations.
Role Summary
Reporting to the Group Managing Director and a key member of the SLT with full P&L accountability, responsibility is for the leadership and commercial performance of the Group’s UK and Ireland aftersales division, driving profitable growth across service, parts, warranty, technical operations and customer experience. You will shape and execute strategy, strengthen dealer network performance, develop OEM distribution agreements, enhance governance, cost efficiency and financial performance, whilst ensuring the delivery of competitive advantage and exceptional customer outcomes across their commercial vehicle portfolio. Of course, you will build strong and effective relationships with home and international OEM colleagues and stakeholders, working collaboratively in building a culture of aftersales excellence and continuous improvement across all brands.
About You
The ideal candidate will have a first-class record of leadership and results achievement in aftersales, service and parts, operating in a large-scale commercial vehicle environment. Candidates from the LCV, HGV, OEM or major dealer group network would be of special interest. Operating at Board level with strategic vision, your experience and expertise will combine the delivery of profitable growth at scale, managing complex OEM distribution and aftersales agreements, whilst overseeing multi-million-pound budgets across multi-brand operations. Commercially and financially astute, highly credible, results focused and with high standards, your style will be collaborative, people focused, adaptable and influential with a real zest and enthusiasm to achieve great things for your team and the wider business.
Why Join Our Client
This is a key executive appointment, with a unique opportunity to play a lead role in one of the UK and Ireland’s most dynamic, forward thinking automotive brands. The business is highly ambitious with a strong growth trajectory, and as such, this is a pivotal role in shaping and influencing strategy, performance and growth, in a culture where operational excellence and the customer journey is top of the agenda. Your impact will be recognised with excellent opportunities for future career development, and you will be well rewarded with a significant six figure salary and an excellent performance bonus, giving on-target earnings of £200,000.
Group Aftersales Director in Manchester employer: Executive Resourcing Global Ltd
Contact Detail:
Executive Resourcing Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Aftersales Director in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent news, and how they operate. We want you to walk in feeling confident and ready to show them why you’re the perfect fit for their aftersales team.
✨Tip Number 3
Practice your pitch! You need to be able to articulate your experience and how it aligns with the role. We suggest rehearsing with a friend or in front of a mirror until you can deliver it smoothly and confidently.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We believe showing appreciation can set you apart from other candidates.
We think you need these skills to ace Group Aftersales Director in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Group Aftersales Director role. Highlight your leadership in aftersales, service, and parts, and don’t forget to showcase any experience with commercial vehicle environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven profitable growth and improved customer experiences in previous positions.
Showcase Your Strategic Vision: In your application, emphasise your strategic vision and how you’ve successfully managed complex OEM distribution agreements. We want to see how you can shape and execute strategies that lead to exceptional outcomes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Executive Resourcing Global Ltd
✨Know Your Numbers
Before the interview, brush up on your financial acumen. Be ready to discuss P&L accountability and how you've driven profitable growth in previous roles. Having specific figures and examples at your fingertips will show that you understand the commercial side of aftersales.
✨Showcase Leadership Experience
Prepare to share concrete examples of your leadership style and achievements. Think about times when you've led teams to success in service, parts, or warranty operations. Highlight your ability to build strong relationships and foster a culture of excellence.
✨Understand the Market Landscape
Research the current trends in the UK and Ireland automotive market, especially in the commercial vehicle sector. Being able to discuss these insights during your interview will demonstrate your strategic vision and readiness to tackle the challenges ahead.
✨Emphasise Collaboration Skills
This role requires working closely with OEM colleagues and stakeholders. Prepare examples that illustrate your collaborative approach and how you've successfully navigated complex partnerships in the past. Show them you're not just a leader, but a team player too!