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- Tasks: Lead aftersales operations and drive growth across service, parts, and customer experience.
- Company: Join a fast-growing, innovative multi-brand automotive group with a stellar reputation.
- Benefits: Enjoy a competitive six-figure salary with an impressive £200K OTE package.
- Why this job: Shape the future of aftersales in a dynamic, ambitious automotive brand.
- Qualifications: Proven leadership in aftersales within large-scale commercial vehicle environments.
- Other info: Collaborative culture with excellent career development opportunities.
The predicted salary is between 150000 - 200000 £ per year.
Market leading, innovative, fast-growing multi-brand automotive Group. Leadership and growth role across service, parts, warranty, technical operations and customer experience. Flexible location - HQ - Liverpool. Significant six figure salary with a £200K OTE package.
This is a unique opportunity to join one of the fastest growing and most innovative Groups in the UK and Ireland automotive arena, a premium multi-brand business with an unrivalled reputation for the supply and service of market leading, high technology products, great people and a relentless commitment to service excellence and customer satisfaction. With significant growth opportunities in UK and Irish markets across all brands, an accomplished, executive level Aftersales Director is sought, to lead and develop the Group's long-term national strategy across all aftersales operations.
Role Summary
Reporting to the Group Managing Director and a key member of the SLT with full P&L accountability, responsibility is for the leadership and commercial performance of the Group's UK and Ireland aftersales division, driving profitable growth across service, parts, warranty, technical operations and customer experience. You will shape and execute strategy, strengthen dealer network performance, develop OEM distribution agreements, enhance governance, cost efficiency and financial performance, whilst ensuring the delivery of competitive advantage and exceptional customer outcomes across their commercial vehicle portfolio. Of course, you will build strong and effective relationships with home and international OEM colleagues and stakeholders, working collaboratively in building a culture of aftersales excellence and continuous improvement across all brands.
About You
The ideal candidate will have a first-class record of leadership and results achievement in aftersales, service and parts, operating in a large-scale commercial vehicle environment. Candidates from the LCV, HGV, OEM or major dealer group network would be of special interest. Operating at Board level with strategic vision, your experience and expertise will combine the delivery of profitable growth at scale, managing complex OEM distribution and aftersales agreements, whilst overseeing multi-million-pound budgets across multi-brand operations. Commercially and financially astute, highly credible, results focused and with high standards, your style will be collaborative, people focused, adaptable and influential with a real zest and enthusiasm to achieve great things for your team and the wider business.
Why Join Our Client
This is a key executive appointment, with a unique opportunity to play a lead role in one of the UK and Ireland's most dynamic, forward thinking automotive brands. The business is highly ambitious with a strong growth trajectory, and as such, this is a pivotal role in shaping and influencing strategy, performance and growth, in a culture where operational excellence and the customer journey is top of the agenda. Your impact will be recognised with excellent opportunities for future career development, and you will be well rewarded with a significant six figure salary and an excellent performance bonus, giving on-target earnings of £200,000.
Executive Aftersales Director, UK & Ireland Growth Leader in Manchester employer: Executive Resourcing Global Ltd
Contact Detail:
Executive Resourcing Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Aftersales Director, UK & Ireland Growth Leader in Manchester
✨Network Like a Pro
Get out there and connect with people in the automotive industry! Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Showcase Your Expertise
When you get the chance to chat with hiring managers or during interviews, make sure to highlight your leadership experience and results in aftersales. Share specific examples of how you've driven growth and improved customer satisfaction. We want to see your passion for the industry shine through!
✨Research the Company
Before any interview, do your homework on the company’s values, recent achievements, and future goals. This will help you tailor your responses and show that you’re genuinely interested in being part of their journey. We love candidates who come prepared!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you on board!
We think you need these skills to ace Executive Aftersales Director, UK & Ireland Growth Leader in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Executive Aftersales Director role. Highlight your leadership achievements in aftersales, service, and parts to show us you’re the right fit for this dynamic position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how your strategic vision can drive growth in our aftersales division. Be personal and engaging!
Showcase Your Results: We love numbers! When detailing your past experiences, include specific metrics or outcomes that demonstrate your success in managing budgets and driving profitable growth. This will help us see the impact you've made in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Executive Resourcing Global Ltd
✨Know Your Numbers
As an Executive Aftersales Director, you'll need to demonstrate your financial acumen. Brush up on key metrics related to aftersales performance, such as P&L statements and budget management. Be ready to discuss how you've driven profitable growth in previous roles.
✨Showcase Your Leadership Style
This role requires a collaborative and people-focused approach. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure environments. Highlight your ability to build strong relationships with stakeholders and foster a culture of excellence.
✨Understand the Market Landscape
Familiarise yourself with the current trends in the UK and Ireland automotive markets, especially regarding commercial vehicles. Be prepared to discuss how you would leverage these trends to enhance customer experience and drive growth for the company.
✨Prepare Strategic Insights
Since you'll be shaping and executing strategy, think about innovative ideas you can bring to the table. Prepare to discuss your vision for the aftersales division and how you plan to strengthen dealer network performance and enhance governance.