At a Glance
- Tasks: Lead operational delivery for renewable heating projects and manage installation teams.
- Company: Established organisation focused on energy efficiency and innovation.
- Benefits: Competitive salary, hybrid working options, and opportunities for professional growth.
- Other info: Join a fast-paced environment with a focus on continuous improvement and team development.
- Why this job: Make a real impact in the renewable energy sector while leading dynamic teams.
- Qualifications: 5+ years in senior operations, Gas Safe registered, and strong project management skills.
The predicted salary is between 41000 - 50000 £ per year.
An established, £40m turnover organisation specialising in quality, innovation, and the large-scale delivery of energy efficiency programmes.
The Opportunity
Reporting directly to the Director of Operations, the Operations Manager will lead day-to-day operational delivery across installation and project teams, ensuring the continued delivery of high-quality, compliant, and efficient services at scale. The successful candidate will act as the company’s Nominated Technical Person (NTP) and Gas Safe Representative, providing technical leadership across gas and Air Source Heat Pump (ASHP) operations while supporting tendering, pricing, and programme delivery. This is a critical leadership role for an individual who thrives in a fast-paced operational environment and has experience managing field-based service, repair, and installation teams within a regulated sector.
Key Responsibilities
- Lead and manage day-to-day installation, service, and operational activities.
- Ensure projects are delivered safely, efficiently, on time, and to the highest quality standards.
- Oversee operational performance, productivity, and service delivery metrics.
- Manage installation programmes from mobilisation through to completion.
- Identify and implement process improvements to support operational excellence and future growth.
- Act as the company’s Nominated Technical Person (NTP) and Gas Safe Representative, serving as the primary point of contact with the Gas Safe Register.
- Ensure compliance with all gas safety legislation, industry regulations, and accreditation requirements.
- Maintain oversight of engineer competency, technical standards, and quality assurance processes.
- Support Gas Safe inspections, audits, and corrective actions.
- Provide technical leadership across gas and ASHP installation, service, and repair activities.
- Provide leadership, coaching, and direction to operational team leaders.
- Develop high-performing teams and foster a culture of accountability and continuous improvement.
- Promote effective communication and collaboration across operational and support functions.
- Support pricing exercises and tender submissions.
- Provide technical and operational input into Social Housing and Local Authority bid opportunities.
- Work collaboratively with commercial teams to align operational capability with contract requirements.
- Hold responsibility for operational budgets and cost control.
- Monitor financial performance against targets and identify efficiency improvements.
- Support forecasting, resource planning, and operational investment decisions.
Essential Experience & Qualifications
- Minimum 5 years experience in a senior operational management role.
- Significant field service management experience within a service and repair environment.
- Current Gas Safe Registered Engineer with valid ACS qualifications (domestic gas installation, service, and repair).
- Proven technical background in Gas and Air Source Heat Pumps (ASHPs).
- Capability to act as the company’s Gas Safe Representative (technical compliance, engineer competency, audit support, liaison with Gas Safe Register).
- Experience acting as a Nominated Technical Person (NTP) or in a senior technical compliance capacity.
- Proven installation and project management experience within a fast-paced, medium-to-large organisation.
- Experience managing operational teams and driving delivery performance.
- Strong understanding of industry regulations, compliance requirements, and accreditation frameworks.
- Budgetary control and financial management responsibility.
- Experience supporting pricing, tendering, and bid submissions (Social Housing / Local Authority sectors).
- Full UK driving licence.
- Delivering large-scale energy efficiency, retrofit, or renewable energy programmes.
- Working within social housing, local authority, or public sector frameworks.
- Knowledge of government-funded energy efficiency schemes and regulated installation programmes.
Locations
Operations Manager in Swansea, Wales employer: Executive Recruit
As an established leader in the renewable heating and energy services sector, this company offers a dynamic work environment in Cardiff that prioritises quality, innovation, and employee development. With competitive salaries and a strong focus on operational excellence, employees benefit from a culture of collaboration and continuous improvement, alongside opportunities for professional growth and technical leadership in a rapidly evolving industry. Join a team that values your expertise and commitment to delivering high-quality, compliant services while making a positive impact on energy efficiency.
