At a Glance
- Tasks: Lead sales strategy and drive new client relationships in Retail & Manufacturing sectors.
- Company: Globally recognised provider of integrated business process solutions.
- Benefits: Competitive salary, comprehensive bonus, equity options, and benefits package.
- Other info: Remote role with significant autonomy and growth opportunities.
- Why this job: Join a dynamic team and shape the future of BPO/BPM offerings.
- Qualifications: Proven sales track record in BPO/BPM with deep industry expertise.
Location: Remote, United Kingdom
Compensation: £180k - £240k base comprehensive bonus, equity options benefits package
Sector: Retail & Manufacturing Services (BPO / BPM)
About the Company
We are a globally recognised provider of integrated business process solutions, helping organisations optimise operations through a unique blend of outsourcing, technology, analytics, finance & accounting (F&A), automation, and consulting. As we accelerate growth across the UK and Europe, we are seeking an enterprise sales leader to own and expand our Retail & Manufacturing verticals.
Role Overview
The Senior Vice President Sales is a key member of the sales leadership team, operating as a senior individual contributor and hunter. This role is not about managing existing accounts, it is about originating new client relationships, leveraging deep BPO/BPM expertise, and architecting blended solutions that drive measurable outcomes. You will work remotely from the UK, building pipeline, closing new business, and shaping our go-to-market strategy for the region.
Key Responsibilities
- Strategic Sales Leadership - Design and execute a targeted sales strategy for the UK/Europe region, focused exclusively on Retail and Manufacturing services.
- Identify and refine client segments across the retail and manufacturing ecosystem, including sub-sectors with high offshoring and outsourcing maturity.
- Partner with marketing, operations, finance, and product teams to align the end-to-end sales cycle, from lead generation through contract signature.
- Pipeline & Revenue Generation - Act as a hands-on hunter: originate, develop, and close net-new client opportunities using your personal network, lead generation engines, direct marketing campaigns, and digital outreach.
- Own individual quotas for signed revenue (new contracts) and billed revenue (first-year ramp).
- Lead complete response cycles for RFIs, RFPs, and RFQs, ensuring proposals are commercially sound, operationally feasible, and competitively differentiated.
- Continuously monitor market trends, competitor activity, and emerging client needs within retail and manufacturing.
- Advise senior management on new service line opportunities, product innovation, and partnership models based on frontline client feedback.
- Help shape the future of blended BPM/BPO offerings that incorporate automation, analytics, and consulting.
- Develop, manage, and syndicate sales budgets, forecasts, and performance metrics.
- Analyse sales effectiveness, cost of sale, and conversion metrics to improve efficiency and outcomes.
- Maintain rigorous forecasting discipline and pipeline hygiene.
- Build and sustain trusted advisor relationships with executive-level clients (C-suite and business unit heads).
- Lead steering committee reviews and ongoing governance for key client relationships, ensuring long-term partnership and expansion.
Qualifications & Experience
- Proven BPO/BPM Sales Track Record: Significant, verifiable experience selling outsourcing, offshoring, or business process management solutions, with multiple new business wins in the UK or European market.
- Industry Expertise: Deep knowledge of either Retail or Manufacturing sectors, including understanding of pain points, operational dynamics, and opportunities for process transformation.
- Senior Sales Pedigree: Several years in a senior, individual contributor sales role, consistently exceeding targets for new logo acquisition.
- Network & Influence: Strong existing relationships with decision-makers in UK/Europe-based retail and manufacturing organisations, with specific experience in outsourcing and offshoring buying cycles.
- Consultative Selling Skills: Excellent presentation, negotiation, and persuasion skills, with the ability to craft compelling value propositions and handle complex objections.
- Business Acumen: Solid grounding in commercial dynamics, P&L drivers, and ROI-based selling.
- High initiative, creativity, and intrinsic motivation. Superior time management, attention to detail, and ability to build credibility quickly with executive audiences.
- You thrive in a high-performance, highly motivated sales culture and are comfortable operating as an independent contributor within a collaborative team.
This role is for you if you are a self-starting, quota-crushing senior sales professional who knows the BPO/BPM landscape, has deep retail or manufacturing relationships in the UK, and wants the autonomy, with the backing of an established global organisation.
Senior Vice President Sales (Retail & Manufacturing verticals) employer: Executive Recruit
As a globally recognised provider of integrated business process solutions, we offer an exceptional work environment that fosters innovation and growth. Our remote working model in the UK allows for flexibility while providing competitive compensation, comprehensive benefits, and equity options. We prioritise employee development and encourage a high-performance culture where your contributions directly impact our success in the Retail and Manufacturing sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Vice President Sales (Retail & Manufacturing verticals)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and manufacturing sectors. Attend industry events, webinars, or even local meetups to make those valuable face-to-face connections that can lead to job opportunities.
✨Tip Number 2
Showcase your expertise! Create a personal brand on platforms like LinkedIn. Share insights about BPO/BPM trends, write articles, or engage in discussions to position yourself as a thought leader in the retail and manufacturing space.
✨Tip Number 3
Prepare for interviews by researching the company’s recent projects and challenges in the retail and manufacturing sectors. Tailor your pitch to demonstrate how your experience can help them tackle these issues head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Vice President Sales (Retail & Manufacturing verticals)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Vice President Sales role. Highlight your experience in BPO/BPM and your successes in the retail and manufacturing sectors. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your passion for sales and how your background aligns with our mission. Be sure to mention specific achievements that demonstrate your consultative selling skills.
Showcase Your Network:We love seeing strong networks! If you have existing relationships with decision-makers in the retail or manufacturing sectors, make sure to mention them. This could set you apart from other candidates.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Executive Recruit
✨Know Your BPO/BPM Inside Out
Make sure you brush up on your knowledge of business process outsourcing and management. Understand the latest trends, challenges, and opportunities in the retail and manufacturing sectors. This will help you articulate how your experience aligns with the company's goals.
✨Showcase Your Network
Prepare to discuss your existing relationships with decision-makers in the UK and European retail and manufacturing markets. Highlight specific examples of how these connections have led to successful sales outcomes in the past.
✨Craft Compelling Value Propositions
Be ready to demonstrate your consultative selling skills by crafting tailored value propositions for potential clients. Think about how you can address their pain points and operational dynamics, and be prepared to handle complex objections.
✨Demonstrate Strategic Thinking
During the interview, showcase your ability to design and execute targeted sales strategies. Discuss how you would approach pipeline generation and revenue growth in the retail and manufacturing verticals, and provide examples of your past successes in similar roles.
