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- Tasks: Lead enterprise tech operations and optimise Microsoft Dynamics 365 for business success.
- Company: Dynamic organisation in Leeds with a focus on innovation and technology.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Be a key player in shaping technology solutions that drive business impact.
- Qualifications: Proven experience in IT leadership and expertise in Microsoft Dynamics 365.
- Other info: Join a collaborative team dedicated to excellence in technology and support.
The predicted salary is between 80000 - 120000 £ per year.
Location: Leeds (Hybrid/On-site as required)
Package: Circa £100,000 – £115,000 per annum
About the Role
We are seeking a highly skilled and pragmatic technology leader to take ownership of our enterprise technology landscape. This is a pivotal "player-coach" role, combining strategic leadership with the technical expertise to act as our internal authority on Microsoft Dynamics 365.
You will lead the day-to-day IT operations, ensuring our systems are reliable, secure, and aligned with business objectives. Your primary mission will be to optimise and evolve our core Microsoft Dynamics 365 Finance & Operations platform, while leading a team dedicated to providing excellent end-user support and managing our broader application ecosystem.
Key Responsibilities
- Dynamics 365 Finance & Operations Ownership
- Serve as the organisation’s internal technical authority and subject matter expert for Microsoft Dynamics 365 Finance & Operations.
- Provide hands-on support, troubleshooting, and resolution of complex system issues.
- Lead the delivery of system enhancements, configurations, and improvements to align the platform with evolving business needs.
- Manage the full system update lifecycle, including testing, release cycles, and change management.
- Oversee and support integrations between Dynamics F&O and other critical business systems.
- Enterprise Applications Management
- Own and manage the organisation’s broader application landscape, including LMS platforms, time and attendance systems, workflow management, and reporting tools.
- Ensure all enterprise systems operate reliably, securely, and deliver maximum value to the business.
- Partner with business teams to identify process improvements and technology-driven solutions.
- Hands-On Technical Problem Solving
- Diagnose and resolve technical issues across enterprise applications and their integrations.
- Collaborate directly with vendors and technical partners to escalate and resolve complex problems efficiently.
- Develop practical, scalable solutions to operational challenges using existing technology platforms.
- IT Operations and End-User Support
- Lead and manage the organisation’s day-to-day IT operations, ensuring a stable and productive technology environment.
- Oversee and mentor the IT team responsible for:
- User support and service desk activity.
- Management of laptops, desktops, and mobile devices.
- Administration of Microsoft 365 services.
- User onboarding and offboarding processes.
- General workplace technology support.
- Manage operational relationships with key technology suppliers, including our managed service provider.
- Coordinate escalations, hold vendors accountable for service delivery, and ensure technical support meets agreed SLAs.
- Ensure comprehensive documentation and effective knowledge management.
Head of Enterprise Applications & IT Operations in Leeds employer: Executive Recruit
Contact Detail:
Executive Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Enterprise Applications & IT Operations in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with enterprise applications and IT operations. This will give you an edge during interviews and show that you're the real deal.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your hands-on technical problem-solving experiences and leadership style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Enterprise Applications & IT Operations in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Head of Enterprise Applications & IT Operations. Highlight your experience with Microsoft Dynamics 365 and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've optimised technology landscapes in the past, and don’t forget to show your passion for leading teams.
Showcase Your Technical Expertise: In your application, be sure to showcase your technical expertise, especially around Dynamics 365 Finance & Operations. We’re looking for someone who can not only lead but also dive into the nitty-gritty when needed. Let us know about your hands-on experience!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Executive Recruit
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Finance & Operations. Be prepared to discuss specific features, enhancements, and how you've previously tackled complex system issues. This will show that you're not just familiar with the platform but can also lead its optimisation.
✨Showcase Your Leadership Skills
As a 'player-coach', it's crucial to demonstrate your ability to lead a team while being hands-on. Prepare examples of how you've successfully managed IT operations and supported your team in troubleshooting and resolving issues. Highlight your mentoring experiences to show you can guide others effectively.
✨Be Ready for Technical Problem Solving
Expect to face scenario-based questions that test your problem-solving skills. Think of past challenges you've encountered with enterprise applications and how you resolved them. This will illustrate your practical approach to technical issues and your ability to develop scalable solutions.
✨Understand the Business Context
Familiarise yourself with the company's business objectives and how technology aligns with them. Be ready to discuss how you can partner with business teams to identify process improvements and technology-driven solutions. This shows that you’re not just a tech expert but also a strategic thinker.