At a Glance
- Tasks: Lead and drive growth in a high-growth ecommerce business while preparing for the UK CEO role.
- Company: Established ecommerce company with a focus on B2C, B2B, and D2C channels.
- Benefits: Competitive salary, car allowance, significant bonus, and comprehensive benefits.
- Other info: Opportunity for career progression and to influence strategic initiatives at a global level.
- Why this job: Join a dynamic team and shape the future of ecommerce while advancing your career.
- Qualifications: Senior leadership experience in ecommerce with P&L responsibility and strong operational skills.
The predicted salary is between 100000 - 120000 £ per year.
Our client is a well-established, high-growth ecommerce business operating across B2C, B2B and D2C channels.
As the business continues to scale, they are seeking an exceptional General Manager with the ambition and capability to progress into the UK CEO role.
You'll combine strategic leadership with a hands‑on approach, driving profitable growth, operational excellence and organisational performance while working closely with the current CEO and global leadership team.
The Role
Reporting to the CEO, you will hold full P&L responsibility for the UK business, leading commercial strategy, operations, supply chain, warehousing, finance and people.
With a clear succession plan in place, you will progressively assume greater strategic responsibility as you prepare to lead the UK business.
Key Responsibilities
- Lead the overall commercial and operational performance of the UK business, delivering sustainable growth and profitability.
- Work closely with the CEO and global leadership team to develop and execute the annual business plan and budget, translating strategic objectives into measurable operational targets.
- Take increasing strategic ownership of the business, preparing for progression into the UK CEO position.
- Drive operational excellence across warehousing, fulfilment, logistics and customer operations, ensuring efficiency, scalability and service excellence.
- Lead supplier, courier, freight and supply chain negotiations to optimise costs, improve performance and protect margins.
- Oversee marketplace and ecommerce trading performance, maximising sales opportunities across multiple digital channels.
- Ensure robust financial planning, budget management and cost control across the business.
- Lead, develop and inspire a high‑performing leadership team, driving accountability, engagement and continuous improvement.
- Oversee workforce planning, senior recruitment, performance management and reward strategies to attract and retain exceptional talent.
- Act as the senior UK representative with HQ, ensuring alignment with wider group strategy and delivering key strategic initiatives.
Experience Required
- You are an ambitious, commercially driven leader who thrives in fast‑paced, entrepreneurial ecommerce environments.
You combine strategic thinking with operational excellence and are comfortable rolling up your sleeves when required.
- Significant senior leadership experience, including leading large‑scale ecommerce operations.
- Proven success managing full P&L responsibility within a consumer products, retail or ecommerce environment.
- Strong experience across ecommerce trading, operations, fulfilment, supply chain and warehouse management.
- Demonstrable success negotiating UK logistics, courier, freight and supply chain contracts.
- Commercially astute with a solid understanding of finance, marketing and people leadership.
- Excellent stakeholder management and communication skills, with the ability to influence from shop floor to board level.
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General Manager in Ealing employer: Executive Recruit
As an Operations Director at our Cambridge location, you will join a forward-thinking company that prioritises innovation and operational excellence. We offer a collaborative work culture that fosters professional growth through continuous learning opportunities and mentorship, ensuring you can thrive in your career while making a meaningful impact on our manufacturing processes. Our commitment to employee well-being is reflected in our comprehensive benefits package and a supportive environment that values safety and quality.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Ealing
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Executive Recruit are looking for when hiring for a General Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Executive Recruit for the General Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Executive Recruit as a General Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Executive Recruit’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a General Manager.
We think you need these skills to ace General Manager in Ealing
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Executive Recruit, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Executive Recruit's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Executive Recruit. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Executive Recruit
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Executive Recruit uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Executive Recruit. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
