At a Glance
- Tasks: Lead and innovate customer service strategies to drive significant growth.
- Company: A top recruitment firm in the UK with a focus on service excellence.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: Be a key player in transforming service operations and achieving ambitious growth targets.
- Qualifications: Proven leadership experience and strong commercial acumen required.
- Other info: Join a dynamic team and make a real impact in a thriving environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading recruitment firm in the United Kingdom is searching for a Group Service Director to provide strategic leadership for their Service division. The role involves architecting a customer-centric service operation and driving growth from a £8m turnover to £24m in three years.
The ideal candidate will have proven leadership experience, a strong commercial acumen, and the capability to maximize client retention while identifying revenue growth opportunities. This pivotal role combines operational and strategic responsibilities in a hybrid work environment.
Director of Service & Growth (Hybrid Bath) employer: Executive Recruit
Contact Detail:
Executive Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Service & Growth (Hybrid Bath)
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Director of Service & Growth role.
✨Tip Number 2
Prepare for the interview by researching the company’s service operations and growth strategies. We want to show that we’re not just interested in the role, but that we understand their vision and can contribute to driving that £8m turnover to £24m!
✨Tip Number 3
Practice your leadership stories! We need to highlight our proven experience in leading teams and driving client retention. Be ready to share specific examples that showcase our commercial acumen and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are passionate about creating customer-centric service operations.
We think you need these skills to ace Director of Service & Growth (Hybrid Bath)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director of Service & Growth role. Highlight your leadership experience and any relevant achievements that demonstrate your ability to drive growth and enhance client retention.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully led teams and driven revenue growth in the past.
Showcase Your Commercial Acumen: In your application, don’t forget to highlight your strong commercial acumen. We want to see how you’ve identified and capitalised on revenue growth opportunities in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Executive Recruit
✨Know Your Numbers
For a role focused on driving growth, it's crucial to come prepared with specific figures. Familiarise yourself with the company's current turnover and be ready to discuss how you would approach scaling it from £8m to £24m. This shows you understand the financial landscape and are ready to contribute strategically.
✨Showcase Leadership Experience
Highlight your previous leadership roles and the impact you've made in those positions. Prepare examples that demonstrate your ability to lead teams effectively, especially in a hybrid work environment. This will help the interviewers see you as a strong candidate who can inspire and manage diverse teams.
✨Client Retention Strategies
Since maximizing client retention is key, think of innovative strategies you've implemented in the past. Be ready to discuss how you’ve successfully maintained client relationships and turned challenges into opportunities for growth. This will illustrate your commercial acumen and customer-centric approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's vision for the Service division and its growth plans. This not only shows your interest but also gives you insight into their expectations. Asking about their current challenges can also position you as a proactive problem-solver.