At a Glance
- Tasks: Support global Dynamics 365 implementations and enhance business processes.
- Company: Join a leading global manufacturing and distribution business during an exciting transformation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative culture with excellent career advancement opportunities.
- Why this job: Influence global business operations and become a CRM expert in a dynamic environment.
- Qualifications: Experience with Microsoft Dynamics 365 and strong business analysis skills required.
The predicted salary is between 40000 - 50000 £ per year.
Sales Business Analyst (Dynamics 365)
Location: Hybrid (3 days on-site) – Walsall (preferred) or West Sussex, County Durham, London, Belfast or Mallow
Are you an experienced Business Analyst with a passion for improving business processes, driving user adoption and delivering business transformation?
Do you want to play a key role in a global Microsoft Dynamics 365 programme where you'll influence how an international business operates for years to come?
We're supporting a leading global manufacturing and distribution business with the appointment of a Sales Business Analyst to join their Commercial Excellence team during an exciting period of global transformation.
This is far more than a traditional Business Analyst role.
You'll initially support the global rollout of Microsoft Dynamics 365 Finance & Operations before becoming a key member of the implementation of Dynamics 365 Sales (CRM), helping to define and embed a new global sales operating model.
Long‑term, you'll become the subject matter expert for the CRM platform, working alongside senior commercial leaders to improve sales processes, user adoption and commercial performance across multiple international locations.
This role has been created to support a multi‑phase global transformation programme.
Initially, you'll play a key role in supporting the rollout of Dynamics 365 Finance & Operations, ensuring sales teams are trained, engaged and fully supported throughout each implementation.
Following the ERP rollout, you'll move into the implementation of a new global Dynamics 365 Sales (CRM) platform.
As the programme evolves, you'll become a key member of the Commercial Excellence team, supporting continuous improvement initiatives, standardising global sales processes and helping maximise the value of the CRM platform across the business.
Key Responsibilities
- Support global Dynamics 365 Finance & Operations implementations and go‑live activities.
- Deliver user training, workshops and hypercare support.
- Gather business requirements and document business processes.
- Support User Acceptance Testing (UAT), defect management and release activities.
- Work closely with Sales, Commercial Excellence, IT, Business Intelligence and external implementation partners.
- Help define and implement global sales processes within Dynamics 365 Sales.
- Create user documentation, training materials and process guides.
- Champion CRM adoption and continuous process improvement.
- Support reporting, forecasting and commercial excellence initiatives.
About You
You’ll be an experienced Business Analyst, CRM Business Analyst, Sales Systems Analyst or Dynamics 365 Functional Consultant who enjoys improving business processes and supporting users through change.
You’ll ideally bring
- Experience supporting Microsoft Dynamics 365 implementations (Finance & Operations and/or Dynamics 365 Sales).
- Strong business analysis skills including requirements gathering, process mapping and documentation.
- Experience supporting User Acceptance Testing (UAT), go‑live activities and hypercare.
- Excellent stakeholder management and communication skills.
- Experience delivering training and driving user adoption.
- A collaborative approach with the ability to work across technical and non‑technical teams.
- Experience within manufacturing, engineering or distribution would be advantageous but is not essential.
If you're looking for an opportunity where you can influence global business processes, support a major Dynamics 365 transformation and develop into a recognised CRM subject matter expert, we'd love to hear from you.
#J-18808-Ljbffr
Business Sales Analyst Dynamics 365 in Walsall employer: Executive Network Ltd
Join a leading global manufacturing and distribution business that values innovation and employee development. With a hybrid work model and a focus on continuous improvement, you'll have the opportunity to influence global business processes while working alongside senior leaders in a collaborative environment. The company offers competitive salaries, comprehensive training, and a clear path for career advancement, making it an excellent employer for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Sales Analyst Dynamics 365 in Walsall
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Executive Network Ltd!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Sales Analyst Dynamics 365 in Walsall
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Executive Network Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Executive Network Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Executive Network Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
