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- Tasks: Coordinate servicing and repairs for heavy plant equipment, ensuring excellent service delivery.
- Company: Leading UK dealership specialising in heavy plant machinery.
- Benefits: Competitive salary, health cash plan, free physio, enhanced sick pay, and more.
- Why this job: Join a dynamic team and make a real impact in the heavy plant industry.
- Qualifications: Strong customer service skills, mechanical understanding, and IT proficiency required.
- Other info: Fast-paced environment with opportunities for career growth and development.
The predicted salary is between 32000 - 39000 £ per year.
A leading UK dealership specialising in Heavy Plant is looking for a Service Co-ordinator to join their team to hold responsibility for end to end management of servicing and repair activities, while managing resources to deliver an excellent and consistent level of service.
Area: Stirling
Salary: £32,000 – £39,000 DOE + benefits
What’s on Offer:
- Health Cash Plan
- Free Physio Access
- 24/7 GP Service
- Enhanced Sick Pay
- Family Leave
- IVF Support
- Retirement Support
- Enhanced Pension
- Cycle to Work
- Discounts Platform
The requirements of the Service Co-ordinator will be:
- Co-ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any job
- Quoting for any additional repairs identified as required
- Ensure compliance with all processes and dealer operating standards
- Ensure adherence to timeframes and technical information, and to close all jobs in a timely manner
- Strive to meet relevant KPI’s
The ideal candidate for Service Co-ordinator will have:
- Excellent customer service skills both over the phone and email
- Understanding mechanical terminology and able to read and understand technical reports
- Strong IT skills
- Ability to work in a fast-paced environment with conflicting priorities
- Ability to manage resources through planning and co-ordinating
Apply online or call 0121 726 6590 for a confidential discussion / beth.jones@elitecn.co.uk
Service Co-ordinator Stirling employer: executive-network-group
Contact Detail:
executive-network-group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-ordinator Stirling
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your answers to show how you can contribute to their goals, especially in managing resources and delivering excellent service.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your customer service skills and ability to handle conflicting priorities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take on the role of Service Co-ordinator.
We think you need these skills to ace Service Co-ordinator Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Co-ordinator role. Highlight your experience in managing resources and coordinating activities, as well as any relevant customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of mechanical terminology and your ability to work in a fast-paced environment. Let us know what makes you tick!
Showcase Your IT Skills: Since strong IT skills are essential for this position, make sure to mention any relevant software or tools you’re familiar with. We love candidates who can hit the ground running, so don’t hold back on showcasing your tech-savviness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to join our team!
How to prepare for a job interview at executive-network-group
✨Know Your Stuff
Familiarise yourself with heavy plant terminology and the specific services offered by the dealership. Being able to discuss technical reports and demonstrate your understanding of mechanical concepts will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Whether it's handling a difficult situation over the phone or ensuring client satisfaction via email, having concrete examples ready will help you stand out.
✨Demonstrate Your Organisational Skills
Since the role involves managing engineer diaries and resources, be ready to discuss how you prioritise tasks and manage conflicting priorities. Share specific strategies or tools you use to stay organised and efficient.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's processes, KPIs, and team dynamics. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.