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- Tasks: Join a dynamic hire desk team and manage customer enquiries with professionalism.
- Company: Established powered access company in Hertfordshire with a friendly culture.
- Benefits: Negotiable salary, bonus scheme, 25 days holiday, pension, and full training.
- Why this job: Be part of a growing business and develop your career in a rewarding environment.
- Qualifications: Experience as a Hire Controller and strong communication skills are essential.
- Other info: Exciting opportunities for career development in a market-leading company.
The predicted salary is between 30000 - 42000 £ per year.
Location: Hertfordshire
Basic Salary is Negotiable Subject to Experience, Bonus Scheme, 25 Days Holiday Plus Bank Holidays, Company Pension, Full Product Training.
Due to expansion, an exciting opportunity has arisen to join a well-established powered access company based in Hertfordshire. This is a growing business that has shown huge success and expansion, giving them complete national coverage and a real grip on becoming a market leader within their field. They pride themselves on their company culture by providing a rewarding, incentivising, and friendly environment. You’ll become an integral part of the hire desk team, where full training and genuine career development opportunities will be available to you.
Responsibilities of the Role:
- Working as a team within a busy hire desk environment
- Taking hire enquiries
- Checking availability of machines and ensuring machine checks are up to date
- Coordinating with engineers and the transport team
- Offering support and cover to the transport desk as and when required
- Dealing with customers to a professional business standard
Requirements of Role:
- Previous experience working as a Hire Controller is essential
- Strong communication, organisation and customer service skills
- Experience working within the Powered Access or Plant & Tool Hire industry
- Experience working with Syrinx CRM systems is desirable
If you are someone who fits the above requirements and would like to find out more about this opportunity.
Hire Controller employer: Executive Network Group
Contact Detail:
Executive Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the powered access or plant hire industry. You never know who might have a lead on that perfect Hire Controller role.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they pride themselves on a friendly environment. Show them you’re not just a fit for the role, but for their team too.
✨Tip Number 3
Practice your communication skills. As a Hire Controller, you'll need to deal with customers professionally. Role-play with a friend or family member to get comfortable with potential scenarios.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge over the competition.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Controller role. Highlight your experience in the powered access or plant & tool hire industry, and don’t forget to showcase your strong communication and customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your previous experience as a Hire Controller and how you can contribute to our friendly and rewarding company culture.
Showcase Relevant Experience: When filling out your application, be sure to include any relevant experience with Syrinx CRM systems. This will help us see how you can hit the ground running in our busy hire desk environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our growing team in Hertfordshire!
How to prepare for a job interview at Executive Network Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the powered access and plant hire industry. Familiarise yourself with common equipment, terminology, and any recent trends. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Communication Skills
As a Hire Controller, strong communication is key. Prepare examples from your past experiences where you've successfully dealt with customers or coordinated with teams. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the hire desk environment. Think about how you would handle customer enquiries, check machine availability, or coordinate with engineers. Having a few scenarios prepared can really set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
