At a Glance
- Tasks: Manage hire enquiries, coordinate bookings, and ensure top-notch customer service.
- Company: Join a friendly, independent hire company with a strong reputation in construction machinery.
- Benefits: Competitive salary, holiday allowance, pension scheme, and full training provided.
- Other info: Enjoy a supportive culture with opportunities for personal and professional growth.
- Why this job: Be empowered in your role and make a real impact in a growing organisation.
- Qualifications: Experience in hire desk, customer service, or admin roles, preferably in construction.
The predicted salary is between 35000 - 45000 £ per year.
Location: Essex
Package: £35,000 - £45,000 Basic, Incentivising Holiday Allowance + Company Pension Scheme + Full Product Training.
We are looking for a Hire Desk Controller to join a well-established, independent hire company who specialise in construction machinery. This is a growing organisation that prides itself on its culture, offering a friendly working environment where you'll be given full autonomy and be empowered in your role. Alongside this, the company has built a strong reputation by providing an exceptional service offering to a long-standing, trusted customer base.
Responsibilities of the Role:
- Taking inbound hire enquiries from customers
- Ensuring all paperwork and administration work is concluded with each hire
- Checking availability of machines and ensuring machine checks are up to date
- Delivering high levels of customer service to all customers
- Liaising with internal team members to ensure all bookings are coordinated accurately and efficiently
Requirements of Role:
- Previous experience in a Hire Desk Controller, Customer Service, or Administrative role, preferably within the construction industry.
- Experience working within the Crane Hire, Powered Access, or Plant Hire industry
- Strong communication, organisation and customer service skills
- Experience working with Salesforce would be advantageous
Hire Controller in Hatfield Peverel employer: executive-network-group
Join a well-established, independent hire company in Essex that values its employees and fosters a friendly, empowering work culture. With competitive salaries, an incentivising holiday allowance, and comprehensive training, this organisation not only prioritises employee growth but also boasts a strong reputation for exceptional service within the construction machinery sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Hatfield Peverel
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the hunt for a Hire Desk Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. Since this role is all about providing exceptional service, think of examples from your past experiences that showcase your customer service skills and how you’ve handled challenges.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for the latest job postings and make sure to tailor your approach to each company’s unique vibe.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
We think you need these skills to ace Hire Controller in Hatfield Peverel
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in hire desk roles or customer service, especially if you've worked in the construction industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about the role and how you can contribute to our friendly working environment. Keep it personal and engaging!
Showcase Your Skills:Don’t forget to mention any relevant software experience, like Salesforce. We love seeing candidates who are tech-savvy and can handle the administrative side of things with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at executive-network-group
✨Know Your Stuff
Make sure you brush up on the specifics of the hire industry, especially construction machinery. Familiarise yourself with common terms and processes related to hire desk operations, as well as any relevant software like Salesforce. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to share examples of how you've delivered exceptional customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to maintain the company's strong reputation.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your experience clearly and confidently. Practising answers to common interview questions can help ease nerves and ensure you present yourself in the best light during the actual interview.
