Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Service and repair heavy plant machinery while providing excellent customer support.
- Company: Join a growing team focused on plant machinery in Suffolk and Norfolk.
- Benefits: Enjoy competitive pay, holiday leave, pension contributions, and paid travel time.
- Why this job: Be part of a supportive culture with opportunities for growth and learning in a dynamic industry.
- Qualifications: Must have 5 years of field service experience and a Level 3 qualification in plant maintenance.
- Other info: Overtime available and a clean driving license is required for travel.
Location: Suffolk/Norfolk
Working Hours: 45 hours per week, 07:00 – 16:00 (Monday to Friday)
Role Overview: We are seeking two experienced Field Service Engineers to join our growing team, covering the Suffolk and Norfolk area. The ideal candidates will have at least 5 years of field service experience within the plant industry and possess extensive hands-on experience working with large excavators, dump trucks, and wheel loaders. A Level 3 qualification in plant maintenance is essential, and experience with OEMs or dealerships is preferred, though we are open to considering candidates with other backgrounds.
Key Responsibilities:
- Installation & Maintenance: Service, maintain, and repair heavy plant machinery, including excavators, wheel loaders, dump trucks, and other related equipment.
- Diagnostic Fault-Finding: Diagnose and repair faults across electrical, hydraulic, and mechanical systems.
- Customer Support: Provide on-site support to clients, ensuring machinery operates efficiently and minimizing downtime.
- Compliance: Ensure all work adheres to safety regulations and industry standards, maintaining a high level of health and safety on-site.
- Equipment Inspection: Perform routine inspections and preventative maintenance to extend equipment life and reduce breakdowns.
- Documentation: Complete service reports, job sheets, and accurate records for future reference.
- Team Collaboration: Collaborate with team members to share knowledge and drive continuous improvement in service offerings.
Person Specification:
- Full Driving License: A clean and valid driver’s license, as the role involves travel to various client sites.
- OEM/Dealership Experience: Previous experience with Original Equipment Manufacturers (OEM) or dealerships is highly desirable.
- Technical Expertise: Proven hands-on experience with large plant machinery, including excavators, dump trucks, and wheel loaders.
- Attention to Detail: Strong focus on following procedures and maintaining high standards of work.
- Communication Skills: Excellent communication with both clients and colleagues.
- Self-Motivated: Ability to work independently and as part of a team.
- Safety Focused: Strong commitment to maintaining a safe working environment.
- Adaptability: Willingness to learn and adapt to new technologies and techniques within the plant machinery industry.
Salary & Benefits:
- Hourly Rate: £22-£23 per hour (reviewed annually in June).
- Overtime: Time and a half for Saturday overtime.
- Holiday: 29 days plus statutory holidays (7 days reserved for a two-week shutdown at Christmas).
- Pension: 3% contribution.
- Fuel Card: Provided.
- Paid Door-to-Door: Travel time is fully compensated.
- Overtime Opportunities: Regular opportunities for additional Saturday overtime.
If you’re an experienced Field Service Engineer with a passion for plant machinery and are looking to join a supportive and growing team, apply today!
Field Service Engineer employer: Executive Network Group
Contact Detail:
Executive Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network with professionals in the plant industry, especially those who work with OEMs or dealerships. Attend industry events or join relevant online forums to connect with potential colleagues and learn about job openings.
✨Tip Number 2
Highlight your hands-on experience with large plant machinery during informal conversations or networking events. Share specific examples of your work with excavators, dump trucks, and wheel loaders to demonstrate your expertise.
✨Tip Number 3
Stay updated on the latest technologies and techniques in the plant machinery industry. Consider taking short courses or certifications that can enhance your skills and make you a more attractive candidate.
✨Tip Number 4
Prepare for potential interviews by practising common field service engineer scenarios. Be ready to discuss how you would handle diagnostic fault-finding and customer support situations, showcasing your problem-solving skills.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the plant industry, particularly with large excavators, dump trucks, and wheel loaders. Emphasise your Level 3 qualification in plant maintenance and any OEM or dealership experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for field service engineering and your commitment to safety and quality. Mention specific examples of how you've successfully diagnosed and repaired faults in machinery.
Highlight Technical Skills: In your application, clearly outline your technical expertise, including your hands-on experience with electrical, hydraulic, and mechanical systems. This will demonstrate your capability to meet the job's requirements.
Showcase Communication Skills: Since excellent communication is key in this role, provide examples in your application of how you've effectively communicated with clients and team members in previous positions.
How to prepare for a job interview at Executive Network Group
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with large plant machinery, particularly excavators, dump trucks, and wheel loaders. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Skills
Expect questions about diagnostic fault-finding. Prepare examples of how you've diagnosed and repaired faults in electrical, hydraulic, and mechanical systems, showcasing your analytical thinking and technical knowledge.
✨Emphasise Safety and Compliance
Since safety is a top priority in this role, be ready to discuss your commitment to maintaining high safety standards. Share experiences where you ensured compliance with safety regulations during your work.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, especially when discussing technical information. Be prepared to explain how you interact with clients and team members.
