Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage hire enquiries and ensure smooth operations in a friendly environment.
- Company: Independent hire company with a strong reputation in construction machinery.
- Benefits: Competitive salary, holiday allowance, pension scheme, and full training provided.
- Other info: Empowering culture with opportunities for career growth.
- Why this job: Join a growing team where you can make an impact and develop your skills.
- Qualifications: Experience in customer service or administration, preferably in the construction industry.
The predicted salary is between 35000 - 45000 £ per year.
Location: Essex
Package: £35,000 - £45,000 Basic, Incentivising Holiday Allowance + Company Pension Scheme + Full Product Training.
We are looking for a Hire Desk Controller to join a well-established, independent hire company who specialise in construction machinery. This is a growing organisation that prides itself on its culture, offering a friendly working environment where you’ll be given full autonomy and be empowered in your role. Alongside this, the company has built a strong reputation by providing an exceptional service offering to a long-standing, trusted customer base.
Responsibilities of the Role:
- Taking inbound hire enquiries from customers
- Ensuring all paperwork and administration work is concluded with each hire
- Checking availability of machines and ensuring machine checks are up to date
- Delivering high levels of customer service to all customers
- Liaising with internal team members to ensure all bookings are coordinated accurately and efficiently
Requirements of Role:
- Previous experience in a Hire Desk Controller, Customer Service, or Administrative role, preferably within the construction industry.
- Experience working within the Crane Hire, Powered Access, or Plant Hire industry
- Strong communication, organisation and customer service skills
- Experience working with Salesforce would be advantageous
If you are someone who fits the above requirements and would like to find out more about this opportunity please speak to Zoe Mansfield at Elite Consultancy.
Hire Controller in Essex employer: executive-network-group
Contact Detail:
executive-network-group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the hunt for a Hire Desk Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they pride themselves on a friendly working environment. Be ready to showcase how your previous experience aligns with their values and how you can contribute to their exceptional service.
✨Tip Number 3
Practice your customer service skills! Since delivering high levels of customer service is key for this role, think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out during interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining a growing organisation that values its employees.
We think you need these skills to ace Hire Controller in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Desk Controller role. Highlight your experience in customer service and any relevant roles in the construction industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our friendly working environment. We love seeing enthusiasm and personality!
Showcase Relevant Experience: When filling out your application, be sure to showcase any previous experience with hire desk roles or similar positions. If you've worked with Salesforce, mention it! We appreciate candidates who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at executive-network-group
✨Know Your Stuff
Make sure you brush up on the company and its services, especially in the construction machinery sector. Understand their reputation and what sets them apart from competitors. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare to discuss your previous roles, particularly any experience related to hire desk control or customer service in the construction industry. Be ready with specific examples that highlight your skills in communication, organisation, and customer service.
✨Ask Smart Questions
Think of insightful questions to ask during the interview. Inquire about the team dynamics, the company's growth plans, or how they ensure high levels of customer service. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Be Yourself
The company prides itself on a friendly working environment, so don’t be afraid to let your personality shine through. Authenticity can go a long way in making a positive impression, so relax and be yourself during the interview.