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- Tasks: Service and repair heavy construction equipment while delivering top-notch customer support.
- Company: Leading international machinery provider with a strong reputation in the industry.
- Benefits: Competitive salary, overtime pay, company vehicle, and health support.
- Other info: Flexible working hours and excellent career progression available.
- Why this job: Join a supportive team and grow your career with industry-leading training opportunities.
- Qualifications: NVQ Level 3 or equivalent in Plant Maintenance, plus experience with heavy equipment.
The predicted salary is between 33000 - 40000 £ per year.
A leading international machinery and equipment provider is looking to recruit an experienced Field Service Engineer to join its growing service team. Operating across the construction, material handling, recycling and transport sectors, the business has a long-established reputation for delivering high-quality equipment and aftersales support across the UK and internationally. This field-based role will be covering South West London, areas inside the M25, and the South Coast region from the Horsham area. The successful candidate will play a key role in delivering first-class customer service through the maintenance, servicing and repair of heavy construction plant and associated equipment.
Working Hours:
- Monday – Wednesday: 8:30am – 4:30pm
- Thursday: 8:30am – 4:00pm
- Friday: 8:30am – 3:30pm
Overtime is paid at enhanced rates, including time and a half and double time where applicable.
Key Responsibilities:
- Service, maintain and repair heavy construction and plant equipment
- Diagnose mechanical, hydraulic and electrical faults using diagnostic equipment and technical knowledge
- Carry out breakdown repairs and routine maintenance efficiently and safely
- Identify additional service and repair opportunities while on customer sites
- Complete electronic job reports, timesheets and service documentation accurately and in real time
- Install software updates and support equipment optimisation
- Order and manage parts required for repairs
- Support customers with technical advice and maintain high service standards
- Attend manufacturer and product training courses when required
- Participate in overtime and call-out rota where necessary
Candidate Requirements:
- NVQ Level 3, City & Guilds or equivalent qualification in Plant Maintenance, HGV, Agricultural Engineering or related discipline
- Experience servicing and repairing heavy plant, construction or agricultural equipment
- Strong diagnostic and fault-finding skills across diesel engines, hydraulics, transmissions and electrical systems
- Good understanding of modern diagnostic systems and computer-based service tools
- Strong communication and customer service skills
- Able to work independently and manage workload effectively
- Full UK driving licence
What’s on Offer:
- Competitive salary of £33,000 – £40,000
- Overtime paid at time and a half and double time
- Company vehicle and tools
- Pension scheme with employer contributions
- Health and wellbeing support including healthcare cash plan and GP access
- Enhanced family leave and sick pay
- Employee discounts and salary sacrifice schemes
- Ongoing manufacturer training and career development
- Long service recognition and team engagement initiatives
This is an excellent opportunity for a motivated engineer looking to join a well-established and supportive business with strong career progression and industry-leading training opportunities.
Locations
Field Service Engineer in Dartford, Kent employer: executive-network-group
Contact Detail:
executive-network-group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Dartford, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews or networking chats. Bring along examples of past projects or challenges you've tackled – it’ll make you stand out as a Field Service Engineer.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that excite you, and tailor your approach to each one. We want to see your passion shine through!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit for the team.
We think you need these skills to ace Field Service Engineer in Dartford, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with heavy plant and construction equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your qualifications and relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit. We love seeing enthusiasm and a personal touch in applications.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. This helps us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at executive-network-group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heavy plant and construction equipment. Be ready to discuss your experience with diagnosing mechanical, hydraulic, and electrical faults, as well as any specific tools or software you've used in the past.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent service in previous positions. Highlight any situations where you went above and beyond to help a customer or resolve an issue.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. Think about common breakdowns or maintenance tasks you've encountered and how you handled them. This will show your potential employer that you're not just knowledgeable but also practical.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's training programmes, the types of equipment you'll be working with, or how they measure success in the field. This shows your genuine interest in the role and the company.