At a Glance
- Tasks: Service and repair heavy construction equipment while delivering top-notch customer support.
- Company: Join a leading international machinery provider with a stellar reputation.
- Benefits: Competitive salary, overtime pay, company vehicle, and health support.
- Other info: Enjoy a dynamic work environment with strong emphasis on employee wellbeing.
- Why this job: Be part of a supportive team with excellent career growth and training opportunities.
- Qualifications: NVQ Level 3 or equivalent in Plant Maintenance; experience with heavy equipment required.
The predicted salary is between 40000 - 44000 £ per year.
A leading international machinery and equipment provider is looking to recruit an experienced Field Service Engineer to join its growing service team. Operating across the construction, material handling, recycling and transport sectors, the business has a long-established reputation for delivering high-quality equipment and aftersales support across the UK and internationally.
This field-based role will be covering South West London, areas inside the M25, and the South Coast region from the Horsham area. The successful candidate will play a key role in delivering first-class customer service through the maintenance, servicing and repair of heavy construction plant and associated equipment.
Working Hours
- Monday – Wednesday: 8:30am – 4:30pm
- Thursday: 8:30am – 4:00pm
- Friday: 8:30am – 3:30pm
Overtime is paid at enhanced rates, including time and a half and double time where applicable.
Key Responsibilities
- Service, maintain and repair heavy construction and plant equipment.
- Diagnose mechanical, hydraulic and electrical faults using diagnostic equipment and technical knowledge.
- Carry out breakdown repairs and routine maintenance efficiently and safely.
- Identify additional service and repair opportunities while on customer sites.
- Complete electronic job reports, timesheets and service documentation accurately and in real time.
- Install software updates and support equipment optimisation.
- Order and manage parts required for repairs.
- Support customers with technical advice and maintain high service standards.
- Attend manufacturer and product training courses when required.
- Participate in overtime and call-out rota where necessary.
Requirements
- NVQ Level 3, City & Guilds or equivalent qualification in Plant Maintenance, HGV, Agricultural Engineering or related discipline.
- Experience servicing and repairing heavy plant, construction or agricultural equipment.
- Strong diagnostic and fault-finding skills across diesel engines, hydraulics, transmissions and electrical systems.
- Good understanding of modern diagnostic systems and computer-based service tools.
- Strong communication and customer service skills.
- Able to work independently and manage workload effectively.
- Full UK driving licence.
Desirable Skills
- Welding and fabrication experience.
- Experience working in field-based service environments.
What’s on Offer
- Competitive salary of £33,000 – £40,000.
- Overtime paid at time and a half and double time.
- Company vehicle and tools.
- Pension scheme with employer contributions.
- Health and wellbeing support including healthcare cash plan and GP access.
- Enhanced family leave and sick pay.
- Employee discounts and salary sacrifice schemes.
- Ongoing manufacturer training and career development.
- Long service recognition and team engagement initiatives.
This is an excellent opportunity for a motivated engineer looking to join a well-established and supportive business with strong career progression and industry-leading training opportunities.
Field Service Engineer in Croft employer: executive-network-group
Join a leading international machinery and equipment provider as a Field Service Engineer, where you will benefit from a competitive salary, generous overtime rates, and a supportive work culture that prioritises employee growth. With access to ongoing training, health and wellbeing support, and a commitment to recognising long service, this role offers a rewarding opportunity to develop your skills while delivering exceptional service across North London and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Croft
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and join relevant online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical knowledge during interviews or networking events. Bring up specific experiences with heavy plant equipment to make a lasting impression.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and interests, and apply directly for the best chance of landing that job!
✨Tip Number 4
Prepare for the unexpected! Brush up on your problem-solving skills and be ready to tackle hypothetical scenarios during interviews. Employers love candidates who can think on their feet, especially in the field service game.
We think you need these skills to ace Field Service Engineer in Croft
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with heavy plant and construction equipment. We want to see how your skills match the job description, so don’t be shy about showcasing your qualifications and relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills:Since this role involves diagnosing mechanical and electrical faults, make sure to mention any specific tools or systems you’re familiar with. We’re looking for someone who can hit the ground running, so highlight those diagnostic skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at executive-network-group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to heavy plant and construction equipment. Be ready to discuss your experience with diagnosing mechanical, hydraulic, and electrical faults, as well as any specific tools or software you've used in the past.
✨Show Off Your Customer Service Skills
Since this role involves delivering first-class customer service, think of examples where you've gone above and beyond for a client. Prepare to share how you handle difficult situations and maintain high service standards, as this will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your problem-solving skills. They might ask how you'd approach a breakdown repair or manage your workload during busy periods. Practise articulating your thought process clearly and confidently.
✨Ask Smart Questions
Prepare a few insightful questions about the company’s training opportunities, team dynamics, or the types of projects you might work on. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
