Parts Counter Assistant - North London
Package: £38,149.27 basic salary
Location: North London (depot-based)
Hours: Monday-Friday, 8:00am-5:30pm (42.5 hours per week)
Industry: Construction machinery / aftermarket parts
The Business
An established construction machinery business is recruiting an experienced Parts Counter Assistant for its North London depot. The parts team helps trade customers and engineers keep equipment working.
The Role
This is a hands-on, customer-facing position in a small depot team. You will identify spare parts, respond to enquiries, process orders and help with stock and deliveries. Accuracy, organisation and keeping calm when customers need urgent parts are essential.
Key Responsibilities
- Handle telephone, email and counter enquiries; identify parts and check price and availability.
- Process orders, quotations, purchase orders and invoices.
- Support customers, engineers and the service team with parts requirements.
- Receive deliveries, pick and dispatch parts and keep inventory records accurate.
- Help keep the depot safe, organised and running smoothly.
About You
You will have experience in a parts department, strong customer service skills and confidence using stock or parts systems. Automotive, motor factor, HGV, agricultural, forklift, industrial and plant backgrounds are all relevant. Construction machinery experience is useful but not essential. You must be comfortable working independently and helping with warehouse duties.
What's on Offer
£38,149.27 basic salary, pension and company benefits subject to eligibility, product/systems training and forklift training where needed. A driving licence is not required.
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