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- Tasks: Provide expert technical support and training for compact machinery across the UK.
- Company: Join a leading machinery distributor with a focus on innovation and support.
- Benefits: Competitive salary, company vehicle, health perks, and pension contributions.
- Why this job: Be hands-on in troubleshooting and making a real impact in the construction industry.
- Qualifications: 7+ years in construction equipment with strong technical expertise.
- Other info: Dynamic role with travel opportunities and excellent career growth.
The predicted salary is between 36000 - 60000 £ per year.
Elite Consultancy Network is pleased to partner with a leading machinery distributor, offering a fantastic opportunity for a Product Specialist – Compact Machinery. This hands-on technical role is perfect for someone passionate about construction equipment and troubleshooting.
As the Product Specialist, you will play a key role in providing expert support, resolving technical issues, and delivering product training for compact machinery across a designated territory.
The Role:
In this field-based role, you will be responsible for providing high-level technical support for a range of compact machines. These include mini and midi excavators, compact wheel loaders, and rollers. Your key responsibilities will include diagnosing faults, troubleshooting complex issues, and delivering product training to dealers and engineers.
The territory for this role covers the southern part of the UK, south of a line running from Mid Wales to Skegness, with travel to customer and dealer sites and occasional overnight stays.
Key Responsibilities:
- Provide Expert Technical Support: Troubleshoot and resolve complex issues for dealers, depot staff, and customers.
- Fault Diagnosis & Resolution: Identify and address machine faults, report findings, and support warranty claims.
- Training: Conduct formal and informal training sessions for dealer engineers, ensuring all technical knowledge is shared and understood.
- Build Strong Relationships: Develop and maintain relationships with key customers, dealers, and regional management teams.
- Monitor Competitor Activity: Keep track of aftersales activities in the market and share insights with the team.
- Travel & Site Visits: Regular travel for site visits, meetings, and support sessions across the UK, with occasional international travel.
What We’re Looking For:
- Experience: A minimum of 7 years working with construction equipment, specifically in a technical or engineering support role.
- Qualifications: Recognized apprenticeship or NVQ Level 3 in Construction Equipment or Engineering (or equivalent experience).
- Technical Expertise: Strong knowledge of compact machinery, including expertise in electronics, hydraulics, fault finding, and troubleshooting.
- Skills: Excellent communication and interpersonal skills, with the ability to build relationships and work independently or as part of a small team.
- Additional Requirements: A valid UK driving license and willingness to travel frequently, including overnight stays.
- Desirable: Knowledge of E-Mobility and hybrid machinery.
The Package:
- Salary: £(phone number removed) per year.
- Vehicle: Company pickup truck with fuel card (private use allowed).
- Tech: Mobile phone, laptop, and comprehensive product training.
- Health & Wellbeing: Health Cash Plan, private GP access, free physiotherapy.
- Pension: Contributions matched up to 5%.
- Additional Perks: Cycle to Work scheme, car leasing options, and more!
Why This Role?
This is a great opportunity for a hands-on, technically-minded individual who loves the challenge of troubleshooting and delivering practical solutions. As a Product Specialist, you will be instrumental in providing exceptional support to customers and dealers, ensuring that the machinery operates at its highest level. With a competitive salary, excellent benefits, and the opportunity to work with a diverse range of machinery, this is a career-defining opportunity for the right candidate.
Product Specalist- Heavy Plant Machinery in Cambridge employer: Executive Network Group
Contact Detail:
Executive Network Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specalist- Heavy Plant Machinery in Cambridge
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend trade shows, and join relevant online forums. The more people you know in the heavy plant machinery sector, the better your chances of landing that Product Specialist role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your troubleshooting successes and technical expertise with compact machinery. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors, focusing on common questions for technical roles. This will boost your confidence and help you articulate your experience effectively when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Product Specalist- Heavy Plant Machinery in Cambridge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for construction equipment shine through. We want to see that you’re not just qualified, but genuinely excited about the role and the machinery you'll be working with.
Tailor Your Experience: Make sure to highlight your relevant experience in technical support and fault diagnosis. We love seeing how your background aligns with the responsibilities of the Product Specialist role, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use simple language to describe your skills and experiences. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Executive Network Group
✨Know Your Machinery Inside Out
Make sure you brush up on your knowledge of compact machinery, especially mini and midi excavators, compact wheel loaders, and rollers. Be prepared to discuss specific technical issues you've encountered and how you've resolved them in the past.
✨Showcase Your Troubleshooting Skills
During the interview, be ready to walk through your fault diagnosis process. Use real-life examples to demonstrate how you approach complex issues and the steps you take to troubleshoot effectively.
✨Highlight Your Training Experience
Since training is a key part of the role, share any experiences you've had conducting training sessions. Discuss how you ensure that technical knowledge is effectively communicated and understood by others, especially dealer engineers.
✨Build Rapport with Interviewers
Remember, this role involves building strong relationships with customers and dealers. Use the interview as an opportunity to connect with your interviewers. Show your interpersonal skills and enthusiasm for working collaboratively in a team environment.