At a Glance
- Tasks: Coordinate engineer schedules and resources for efficient job completion.
- Company: Join a leading heavy plant service provider in Brownhills.
- Benefits: Enjoy 25 days holiday, health cash plan, and enhanced pension.
- Other info: Fast-paced environment with opportunities for career growth.
- Why this job: Be part of a dynamic team making a real impact in the heavy plant industry.
- Qualifications: Technical understanding of heavy plant and strong customer service skills required.
The predicted salary is between 32000 - 38500 £ per year.
Role: Service Co‑ordinator
Area: Brownhills
Salary: £32,000‑£38,500 DOE + benefits
What’s on Offer:
- 25 days holiday + bank holidays
- Health Cash Plan
- Free Physio Access
- 24/7 GP Service
- Enhanced Sick Pay
- Family Leave
- IVF Support
- Retirement Support
- Enhanced Pension
- Cycle to Work
- Discounts Platform
The requirements of the Service Co‑ordinator will be:
- Co‑ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any job
- Quoting for any additional repairs identified as required
- Ensure compliance with all processes and dealer operating standards
- Ensure adherence to timeframes and technical information, and to close all jobs in a timely manner
- Strive to meet relevant KPI’s
- Working 1 Saturday morning in every 4, time off in lieu
The ideal candidate for Service Co‑ordinator will have:
- Technical understanding within the heavy plant industry is essential
- Excellent customer service skills both over the phone and email
- Understanding mechanical terminology and able to read and understand technical reports
- Strong IT skills
- Ability to work in a fast‑paced environment with conflicting priorities
- Ability to manage resources through planning and co‑ordination
Service Co-ordinator Brownhills employer: executive-network-group
Join our dynamic team in Brownhills as a Service Co-ordinator, where we prioritise employee well-being and professional growth. With a competitive salary and an array of benefits including enhanced sick pay, family leave, and a health cash plan, we foster a supportive work culture that values your contributions. Our commitment to your development is evident through opportunities for training and career advancement, making us an excellent employer for those seeking a rewarding role in the heavy plant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Co-ordinator Brownhills
✨Tip Number 1
Get to know the company inside out! Research Brownhills and their values, especially in the heavy plant industry. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since customer service is key for the Service Co-ordinator role, make sure you can articulate your thoughts clearly, whether it's over the phone or via email.
✨Tip Number 3
Show off your technical knowledge! Brush up on mechanical terminology and be ready to discuss how your understanding can help with co-ordinating engineers and resources effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Service Co-ordinator Brownhills
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Co-ordinator role. Highlight your technical understanding of the heavy plant industry and any relevant experience you have in co-ordinating resources. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your customer service skills and your ability to manage conflicting priorities. We love seeing genuine enthusiasm for the position!
Show Off Your IT Skills:Since strong IT skills are essential, don’t forget to mention any relevant software or tools you’re familiar with. If you've used specific systems for scheduling or resource management, let us know! We appreciate candidates who can hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at executive-network-group
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to heavy plant machinery. Familiarise yourself with common mechanical terminology and be ready to discuss how you've applied this understanding in previous roles.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service, especially over the phone and via email. Think about specific situations where you resolved issues or went above and beyond for a customer.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage conflicting priorities and coordinate resources effectively. Share examples of how you've successfully planned and organised tasks in a fast-paced environment.
✨Familiarise Yourself with KPIs
Understand the key performance indicators relevant to the role of a Service Co-ordinator. Be prepared to discuss how you’ve met or exceeded KPIs in past positions and how you plan to do so in this role.
