At a Glance
- Tasks: Coordinate engineers, manage resources, and ensure timely job completion in the heavy plant industry.
- Company: Join a leading company in heavy plant services with a supportive team culture.
- Benefits: Enjoy 25 days holiday, health cash plan, free physio, and enhanced pension.
- Other info: Fast-paced environment with opportunities for career growth and development.
- Why this job: Make a real impact by ensuring efficient operations and excellent customer service.
- Qualifications: Technical understanding of heavy plant, strong IT skills, and excellent customer service abilities.
The predicted salary is between 32000 - 38500 £ per year.
Role: Service Co‑ordinator
Area: Brownhills
Salary: £32,000‑£38,500 DOE + benefits
What’s on Offer:
- 25 days holiday + bank holidays
- Health Cash Plan
- Free Physio Access
- 24/7 GP Service
- Enhanced Sick Pay
- Family Leave
- IVF Support
- Retirement Support
- Enhanced Pension
- Cycle to Work
- Discounts Platform
The requirements of the Service Co‑ordinator will be:
- Co‑ordination of engineer diaries, materials, labour and other necessary resources required for the efficient completion of any job
- Quoting for any additional repairs identified as required
- Ensure compliance with all processes and dealer operating standards
- Ensure adherence to timeframes and technical information, and to close all jobs in a timely manner
- Strive to meet relevant KPI’s
- Working 1 Saturday morning in every 4, time off in lieu
The ideal candidate for Service Co‑ordinator will have:
- Technical understanding within the heavy plant industry is essential
- Excellent customer service skills both over the phone and email
- Understanding mechanical terminology and able to read and understand technical reports
- Strong IT skills
- Ability to work in a fast‑paced environment with conflicting priorities
- Ability to manage resources through planning and co‑ordination
Heavy Plant Service Coordinator – Technical & Logistics in Brownhills employer: executive-network-group
As a Heavy Plant Service Coordinator at our Brownhills location, you will join a dynamic team that values collaboration and innovation. We offer a supportive work culture with extensive employee benefits, including a health cash plan, enhanced sick pay, and opportunities for professional growth. Our commitment to employee well-being is reflected in our generous holiday allowance and access to wellness services, making us an excellent employer for those seeking a rewarding career in the heavy plant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Heavy Plant Service Coordinator – Technical & Logistics in Brownhills
✨Tip Number 1
Get to know the company inside out! Research Brownhills and understand their values, services, and the heavy plant industry. This will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to service coordination and technical knowledge. Use examples from your past experiences to demonstrate your skills and how you can meet their KPIs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about the role.
We think you need these skills to ace Heavy Plant Service Coordinator – Technical & Logistics in Brownhills
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Heavy Plant Service Coordinator role. Highlight your technical understanding and customer service skills, as these are key for us. Use specific examples that showcase your experience in co-ordinating resources and managing priorities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your familiarity with mechanical terminology and how you can contribute to meeting our KPIs. Keep it concise but impactful!
Showcase Your IT Skills:Since strong IT skills are essential for this role, don’t forget to mention any relevant software or tools you’re proficient in. Whether it's scheduling software or technical reporting tools, let us know how you can leverage these in your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at executive-network-group
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to heavy plant machinery. Be prepared to discuss mechanical terminology and demonstrate your understanding of technical reports, as this will show that you’re the right fit for the role.
✨Show Off Your Coordination Skills
Think of examples from your past experiences where you successfully coordinated resources or managed conflicting priorities. This will help you illustrate your ability to handle the fast-paced environment they’re looking for.
✨Customer Service is Key
Prepare to showcase your customer service skills. Have a few anecdotes ready that highlight how you’ve effectively communicated with clients over the phone and via email, as this is crucial for the Service Co-ordinator role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to job coordination and compliance with processes. Practise how you would respond to these scenarios, focusing on your problem-solving abilities and adherence to timeframes.
