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- Tasks: Own the customer journey and provide impactful insights in a dynamic SaaS environment.
- Company: Innovative maritime SaaS company based in Greater London.
- Benefits: Competitive compensation, visibility in product strategy, and growth opportunities.
- Why this job: Make a real impact on customer engagement and drive SaaS growth.
- Qualifications: 4-7 years in a client-facing B2B SaaS role with a commercial focus.
- Other info: Collaborative environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
A maritime SaaS company in Greater London seeks a Product & Customer Engagement Manager. This role revolves around owning the customer journey and making impactful insights based on real-world problems.
Candidates should have 4-7 years’ experience in a client-facing B2B SaaS role and be commercially focused.
The position offers competitive compensation, visibility in product and strategy, and growth opportunities in a collaborative environment.
Product & Customer Engagement Lead – SaaS Growth employer: Executive Integrity
Contact Detail:
Executive Integrity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Customer Engagement Lead – SaaS Growth
✨Tip Number 1
Network like a pro! Reach out to people in the maritime SaaS space on LinkedIn or at industry events. We can’t stress enough how personal connections can lead to job opportunities.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your experience in customer engagement and product management. This will help us see how you tackle real-world problems.
✨Tip Number 3
Be ready for the interview! Research the company’s products and think about how you can contribute to their growth. We want to hear your insights on improving customer journeys.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Product & Customer Engagement Lead – SaaS Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Product & Customer Engagement Lead. Highlight your experience in B2B SaaS and any relevant achievements that showcase your ability to own the customer journey.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've made an impact in previous positions, especially in client-facing roles, and how you can bring that expertise to our team.
Showcase Your Commercial Focus: Since this role is commercially focused, make sure to include any metrics or results from your past work that demonstrate your ability to drive growth and engagement. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Executive Integrity
✨Know Your SaaS Inside Out
Make sure you understand the maritime SaaS landscape and the specific challenges it faces. Research the company’s products and how they engage with customers. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Client-Facing Experience
Prepare examples from your previous roles where you've successfully managed client relationships or improved customer engagement. Highlight specific metrics or outcomes to illustrate your impact, as this will resonate well with the interviewers.
✨Be Ready to Discuss Insights
Think about real-world problems you've encountered in your past roles and how you addressed them. Be prepared to discuss how you can leverage insights to enhance the customer journey in this new position, showcasing your problem-solving skills.
✨Emphasise Collaboration
Since the role involves working in a collaborative environment, be ready to talk about your experience working with cross-functional teams. Share examples of how you’ve contributed to team success and how you value input from others in driving product strategy.
