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- Tasks: Own the customer journey and drive engagement in a fast-paced maritime SaaS environment.
- Company: Fast-growing maritime SaaS business transforming data engagement for ship owners.
- Benefits: Competitive pay, international exposure, and clear growth opportunities.
- Why this job: Make a real impact on product strategy and customer success in a vibrant team.
- Qualifications: 4-7 years in B2B SaaS or product roles with strong communication skills.
- Other info: Join a young, ambitious team with a collaborative culture and entrepreneurial spirit.
The predicted salary is between 48000 - 84000 £ per year.
A fast-growing maritime SaaS business with a unique product transforming how ship owners and operators engage with data. This is a vibrant, commercial environment where product, customer and brand sit at the heart of success.
What will you be doing?
- Owning the end-to-end customer journey, driving improved adoption, onboarding and long-term engagement
- Acting as the assured voice of the customer, translating real-world problems into impactful product and commercial insights
- Leading product messaging, brand consistency and creative go-to-market campaigns for new features
- Equipping sales teams with strong competitive intelligence and compelling value-led narratives
- Building trusted relationships with clients, turning successful users into advocates and case studies
Are you the ideal candidate?
- 4-7 years' experience in a client-facing B2B SaaS, maritime or product/solutions role
- Commercially focused, analytical and confident influencing product direction
- A motivated, creative communicator able to engage technical and commercial stakeholders
- Highly organised, determined and comfortable in a fast-paced, entrepreneurial setting
- Fluent English essential; maritime exposure or additional languages a plus
What's in it for you?
- Competitive compensation at the upper end of the market
- High-visibility role with real influence over product and strategy
- International exposure with occasional travel
- Strong, collaborative culture with a young, inspired and ambitious team
- Clear growth opportunities in a refreshed, scaling business
Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.
Product & Customer Engagement Manager in London employer: Executive Integrity
Contact Detail:
Executive Integrity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Customer Engagement Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the maritime SaaS space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in customer engagement and product management. When we can demonstrate our impact, it makes us stand out to potential employers.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on articulating how our experience aligns with the role of Product & Customer Engagement Manager. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our approach to match the company culture and values, making it easier to showcase why we’re the right fit for the team.
We think you need these skills to ace Product & Customer Engagement Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Product & Customer Engagement Manager. Highlight your experience in B2B SaaS and any maritime exposure you have. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming customer engagement and how you can contribute to our vibrant environment. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you've achieved! Use metrics and examples to demonstrate how you've driven customer adoption and engagement in previous roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Executive Integrity
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the company's product and how it transforms data engagement for ship owners. Familiarise yourself with its features, benefits, and any recent updates. This will help you speak confidently about how you can enhance customer engagement and adoption.
✨Showcase Your Client-Facing Experience
Prepare specific examples from your past roles where you've successfully managed client relationships or driven product adoption. Highlight your ability to translate customer feedback into actionable insights, as this aligns perfectly with the role's focus on being the voice of the customer.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you've used data to influence product direction in previous positions. Bring examples of how your analytical mindset has led to improved customer journeys or successful go-to-market campaigns. This will show that you're not just creative but also commercially focused.
✨Engage with Enthusiasm
During the interview, let your passion for the maritime industry and SaaS shine through. Engage with the interviewers by asking insightful questions about their challenges and goals. This will demonstrate your motivation and fit within their vibrant, entrepreneurial culture.
